Sx-200 ICP Embedded voice mail

[tt1tom]

I have a SX-200ICP 3.1 with embedded voice mail. Can I send multiple extensions to one voice mailbox or can I dump messages from other mailboxes into one single mailbox.
Example: ext 2200 has a mailbox and is forward no answer to voice mail box 2200, I have 2 more phones in the same department ext 2201 and 2202 that they also want to forward to voice mail on a busy or no answer but want all of the messages to end up in mailbox 2200. Is this possible to do or can anyone give me other suggestions. Old voice mail they had would do this.

 

[pandabear1]

that would be nice but to my knowledge you cannot do it on the EMEM. What type of set is 2200? If it is a multi line set we could put on "message keys" for 2201 and 2202 and access those mailboxes from x2200.

 

[kwbMitel]

I can be done using a speed dial and inband digits but it isnt clean.

Forward to a speed dial that dials the hunt group, pause, # or *(i forget which) and then the MB you want.

The call will forward the caller will hear a moment of one greeting, then it will play the greeting you want.

I only offer this option to customers that insist.

(one way to avoid the first moment is to record silence as the greetings of the other 2 mailboxes, this would burn 2 VM licenses though)

There is an island of opportunity in the middle of every difficulty.
Miss that though, and you're pretty much doomed!

 

[TheMitelGuy]

You could also program 2200 on 2200, 2201, and 2202 and get the same result (almost).

 

[tt1tom]

I made it work useing the speed dial method and it actually works pretty good. The customer is happy with it. Thank you!!!