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Thanks for the idea. I will work on trying that. We are new to this system and learning.

We have workers how have 2420s in the office, but also work from home where we would like to have 9620s setup. Is there a way to have a station setup for a digital phone and a voip phone? Thanks in advance

We have found the problem. The logs were full and filled up the disk drive. We did not have the root pw, so we could not delete old logs, but we recycled the power about 8 times to cycle through the 10 logs and as you do that it removes the old logs. We freed up enough space and its working...

did you ever get this working? we have the same problem

I use Firefox and also tried IE, but get the same error after logging in.

When we go to http it re-directs us automatically to https so https is the only way we can get to the login page.

Update, we have a CM 4x, not 14. We get the error immediately. We then get a continue button, but it takes us back to the login screen again.

We are getting this error when trying to log in though the web (adminstrator) interface to our s8300. CM v14 any ideas?

Hello, does anyone know how the Avaya Desktop Wallboard scales? Can it support multiple CMS servers with tens of thousands of agents? Thanks!

From what I have seen it does not support VISTA. On the Avaya/Vista doc it has it as "under investigation". Check out the following PDF; http://support.avaya.com/Vista/Avaya_Vista_Statement.pdf

N-Focus uses a Tomcat web server. The only issue I would be aware of with your anti virus software is it might come with a built in firewall. If it does then it could be blocking the web server port, which is 8080 as default. Any anti virus software should be OK, just check to make sure its...

We have virtual extensions setup for our outside guys to take calls. When a call comes in and is forwarded to the outside phone its very hard for the customer to hear our employees. Any ideas on this? We are running Altiware 5.0A

Thank You, after talking with Avaya, we are going to ugrade to FW 16 and that should fix our issue. Thank you all for the ideas and helping us out.

This is an Avaya reset only, maybe we should try a reseat as well.

Not sure about the cat-5 backplane connector, (i am new to this) I will try to set to 10mb and see what happens: I have looked at the errors log and there is an error count of 120 for Error Type 3329. Not sure thats part of the issue or not. The search continues. thank you!

TN799DP We are at firmware 14 the clan is set to 100 full along with the network switch. Is there such a thing as a buffer that gets too big and resetting the CLAN is what clears it out and allows connections again?

Thanks phoneguy55, I will check on all of your questions and ideas and post back

We have many connections with ASA connected to the switch. One is constantly staying connected to run reports. Over the last couple of weeks our CLAN card has locked up twice. I can't connect to it or even ping it. The only way we are resetting it is to call Avaya and they reset the card...

THANK YOU!

Yes, thank you. Will that work for all versions? Definity version 4 - CM 3.0? (just curious)