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merlinman, Could you give me a little better help on what's your website?

MerlinMan thanks for the help. I am really a newbie at this. I work with the phone system about twice a year. Is there anyway I can send you part of the printout and you can tell me if you see it? I am not sure where to look once I get inside lines/trunks.

We have a Merlin Magix system and an Octel Voice Mail system. There is a dedicated line that comes in from the BellSouth. I don't know if this line is hooked up anywhere, but it rings at the operator station. It displays the number on the LCD screen. An automated attendant is setup through...

Just wanted to finish this thread hoping it will help people in the future. There are 3 cabinets in the main location. There was an empty slot in the 1st cabinet (due to power problems when the system was installed). It turned out there was a software jumper put in, because there shouldn't be...

I am hoping someone can give me a little guidance with a problem. I added a new phone to the system about a month ago. Everything worked fine. Now when someone tries to call the # from outside the company, they get a message saying they've reached a number that has been disconnected or is no...

Thanks for your help merlinman. I understand everything a lot better now. I was under the impression I had to program in the pool even since it was unassigned. I understand since it is already in the pool, I just need to assign the button to it. Thanks again everyone.

Thanks for all the help so far. I did what you said merlinman and I when I go into the programming and put in the extension, I have 16 red lights on the console. The user phone has only 6 buttons. I am really not sure what it is telling me since there aren't 16 buttons on the user phone...

I printed over 400 pages, but maybe what I am listing is something of interest. Also I had a backup stored on a card. I tried to restore it but got a message stating there was an error...board mismatch. Does anyone know what this means? Should I go ahead and copy over the backup. I made it...

I don't see anywhere to delete the button on the phone I am trying to program. I don't see any type of clear button and # or * won't delete anything. This probably is easy for most of you, but could you tell me where to find the line/trunk. When I go to system programming-extension-lines and...

Thanks for the info. One last question. How do I clear a button from the phone. I setup one of the buttons as a converage but I can't figure out how to clear it out. Another button I programmed in 892 and don't know how to remove this either. Do I have to do this from the console phone or...

I work on computers and now have had a phone system added to job description. This may be an easy question for most of you but I am having problems with finding the solution. A phone in the system had two puttons assigned to a pool. One button is assigned to pool 892 and the other pool 893...

I am running Windows 2000 Pro on a network and I get the message, "Insufficient system resources exist to complete the requested service". When I boot it up, it makes it to the Applying your personal settings and either reboots or it will go back to the applying your personal settings screen...

The error is cleared, but it is still not working. The D channel is still not working. Is there a place in the Winspm software I can release the D channel (or reset it, etc)? Also I was informed I could swap out a 100DC1 for a 100 DCD as long as I had an adtran connected to the 100DC1. Does...

I believe the error is cleared. It is only showing up in the Last 99 System errors. I can't get them to delete out. I think it is listed 4 times with all the errors being yesterdays date and time. There are no Permanent or Transient errors. Merlinman, when you said "Dude, that means it's a...

Sorry about the last post. It was setup as Hotel before and that was the problem. So I had to switch it to Group Call. I don't see anything in the print all I did that would cause the problem.

After doing a print all, I checked it and noticed the Extension Status (ESS): is setup as Group Call Supv. It was Hotel before. I am guessing this is the problem.

Yes, it is a networked system. I have done a download of two of the locations and am going to compare them. I am just not sure what I am looking for. I did check the error log at the site and under Transient Errors I got the following errors: Pool Busy &/or 005 Slot00...

Have a Merlin Magix 2 system. It is setup with 5 locations. 4 of the locations are working fine, but the 5th location the secretary is the only person who can receive calls from anywhere besides their location and no one can place calls outside the 5th location. When the secretary tries to...

I can connect to my ISP but IE nor Firefox can connect to the internet. I can ping my ip address but no other address. Message I get is IE/Firefox can not find server. I ran Ada-ware found a lot of adware but still isn't working. Any help would be appreciated.

I have inherited a Merlin Magix 2 System and I don't know much about it. There isn't any real documentation but I have downloaded some stuff for it. Anyway, I have a phone unable to dial outside the system. Whe I dial the first 2 digits of the prefix a message on the console says access...