there are some gotchas with redundancy but its a good solution and you should have it. and yes you need your message store(exchange) on a separate server
thats because you have the "caller id dn" setup on the gw lines! thats what displayes the main number also your "calling party presentation" is set to allowed! what it should be set to is default! in that case the route pattern should override the PRI settings and block the call!
the whole point for the *xxxx macro is to send people directly to the greetiing. there are no options in CCM or Unity to delay the call by default. personally i dont know any work arounds.
but i 've never heard anyone complain about transfer since you press transfer right away after you dial...
h323-gateway voip bind srcaddr 10.200.135.249" in this command the ip address is the IP address of the interface under which the command is actually applied.
Lets say if the interface connected to teh network and CCM is fa0/0 IP address is 192.168.1.1 the the command would look
!
interface fast...
you can create specific CSS to be used by that department when you dial and inside those create route patterns ro be used just by those groups. In the route pattern you can choose an option to block outgoing caller ID
quick questions
cisco agent desktops? what are they connecting to?
what version of ccm are you using? is it a cluster?
and what are your switches?
did you turn off the firewall at least on the couple of those machines? to see if it helped?
well first of all make sure that you have this command under the interface:
"h323-gateway voip bind srcaddr 10.200.135.249"
also once you do that reset it in ccm
the state should say uknown but it should still show the address of the router
only 256? thats definetly not enough your problem is probably windows
also the firewall wont help since it slows everything down (network traffic wise) at least 30 percent.
any reason to have the firewalls on pcs?
also are you usigng ipcc express?
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