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I have made a ticket at Avaya, they investigated the problem, and they are going to make a fix for it. The problem is only on the 9.1 versions, Avaya has tested with version 10 and version 9.0 and that is working fine. Hopefully they can make a fix, fast

upgrade to SP8 does not solve the problem, i have now made a ticket at Avaya, hopefully they can solve the problem.

We have a problem with a ipoffice server edition version 9.1.5 and a broadsoft siptrunk (Routit-Netherlands) The problem is, that when we calling from a 9611 phone, to an outside number, and that number has an auto attendant, with multiple choices, and we choose (a 1 ..9) makes no difference...

How can i simple setup an android app what does the following. User must give in Phonenumber Pincode Then press Login. Then the app must send *35*phonenumber*pincode# And then there must be a notification that the number is logged in, the app must stay active, and on the screen must be a...

Amriddle01 It is stupid, off the provider, to give only a wireshark trace. Okkie26 Yes, get only a simcard , and you must setup a connection to the provider with the ipoffice, then you have some forced on Pabx. So the GSM, is a user on the pabx, and every one can see, if the phone is busy or...

amriddle01 They have no config guide, they only have some wireshark traces, how the sip information must be, thats all they have holcmusic34 I know about the onex mobile, but the customer wants a mobile solution, so they get inhouse a GSM network, for there phone's and they want to have...

Has someone done somethng with the mobile provider Private Mobility and a connection to a Ipoffice. They have a mobile solution with forced on PABX, so the GSM phone, is a user is a user in the pabx, so you can see if the phone is busy or not. I know that Vodafone does a lot with them. My...

The maintenance console on windows 10, runs without any problem. I use the latest version 7.8.1.1, every day.

Problem is solved, i asked the customer again, and when they recorded messages for a mailbox, they use option 4, so that the caller can't leave a message. They also used the option 4, for recording the auto-attendant prompts. Because it's not a normal option, the messages are recorded, and...

The greetings are the autoattendants, they are recorded with the phone *8402. They are about 30sec long.

We have a customer, with a Ipoffice 500v2 8.1.91, and embedded voicemail The problem is, that the greetings are cleared after 24h, see the log, messages should be removed after 24h, this is also in the documentation. 88590216mS LVM(housekeeping): FlashMan: FiveMinuteActions: called...

tlpeter thanx for the reaction. I have solved the problem, i have now made a overflow group with a fictif user in it, what is goning to a new module in the voicemail pro. In the main groep, i put all the agents, and in the overflow groep the fictif user, and set the overflow time to 1800 and...

Thanx for the reaction but the customer does not want a time profile, the group must available/reachable when one agent is logged in, other wise, the want a message that the group is closed. So is this possible with the Voicemail pro. Waiting for your reaction.

How can I make it, if a call goes to the VMPro, follows a time check and the call then is send to a hunt group. If no agents are logged in, in the hunt group, the system must play an announcement that the office is closed. Does anyone know how I can get this done. On the Huntgroup Queuing is...

Is there a way, when you have serval agents in a huntgroup with queing, and all agent logout, then have an other action with the VMpro. So if there is no agent logged in, there must be, a message played that the customer is closed, when one agent login, then huntgroup is open, and people must...

Is there anyone, who has configured an siptrunk of signet, on an ip-office If so, can you post that config, or setting. Thanx

Thanx, I will try the provisioning mode, hope thats the solution for the customer.

Bas, Thankx for your help, the problem was the cisco fixup setting, i changed the setting, and it's working now.

Has anyone, done a siptrunk of Broadsoft(routit the Netherlands) on an Ip-office. I can't get the sip trunk registerd to the ipoffice. On other PBX systems i have no problems, to get the sip trunk registerd. Other siptrunk are working very well, only the Broadsoft doesn't. Please help.

We have an Ip-Office 6.1 with ip-dect R4 system. The customer wants hotdesking with the 3725 phones. Hotdesking is working,only it shows the ipdect extension number, and not the user extension what is logd in. Is there a way to show the logd in number on the display. Can someone help.