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  1. SanYsidro

    Should I suspect the card or the copper

    Ooops I forgot to mention that I had manually disabled the DCH prior to the printouts.
  2. SanYsidro

    Should I suspect the card or the copper

    Option 11C - I've got a loop going down several times a day. The DCH doesn't go down and I can restore it on a temporary basis by disabling the DCH & loop for a minute or so. Here's a printout of the A end. I'm wondering If I should suspect the Card or the copper in this case, and can I...
  3. SanYsidro

    Out a 2250

    I need to Out a 2250 console - Option 11C, is there a way to do that?
  4. SanYsidro

    Update IP address Option 11C

    Well, I couldn't have wanted for more... You are generous beyond words - THANK YOU!
  5. SanYsidro

    Update IP address Option 11C

    I've misplaced my notes about how to set and change an IP address in Option 11C. Can someone give me a quick overview - or at least what overlay I need to be in?
  6. SanYsidro

    Set a PIC code

    I see, that's encouraging. I'm not sure how to do that one, tho. Could you possibly give me an idea how it is done?
  7. SanYsidro

    Set a PIC code

    Option 11c Is it possible to set a PIC in the switch? I seem to recall my vendor doing this a few years ago. Could anyone tell me how to do that? I would love you forever...
  8. SanYsidro

    Outpulse Number

    I'm having some issues with my long distance provider & that's what they asked me to give them.
  9. SanYsidro

    Outpulse Number

    Option 11C Can someone tell me how to query what my switch's outpulse number is? I'm semi-new at this so if I'm using the wrong definition I apologize. Many thanks in advance!
  10. SanYsidro

    Stuttered Dial Tone instead of Lamp On

    Hmmm... I don't see that the DN is built to an analog TN at all. I'm going to test a new handset right at the TN instead of in the office to see what happens B4 I go to the trouble of outing it. >ld 20 PT0000 REQ: prt TYPE: dnb CUST 0 DN 4863 DATE PAGE DES DN 4863 CPND NAME...
  11. SanYsidro

    Stuttered Dial Tone instead of Lamp On

    Acewarlock Yes - that's exactly what I thought; I've never pulled analog DT on a digital set either. Think I will OUT it & build on another TN. Thanks for all of the suggestions everyone.
  12. SanYsidro

    Stuttered Dial Tone instead of Lamp On

    The set is a 2006 Digital, not analog.
  13. SanYsidro

    Stuttered Dial Tone instead of Lamp On

    Option 11C V3.0+ I have a user that gets a stuttered dial tone instead of a lamp on when they have a message waiting. Been looking at the CLS settings & I think I'm having a bad Monday. Anyone see what I am missing? Here's the TN: REQ: prt TYPE: tnb TN 7 3 DATE PAGE DES DES STU AFF TN...
  14. SanYsidro

    A Way to PRT all ACDs?

    Just that simple - I should have guessed. Have a star on me!
  15. SanYsidro

    A Way to PRT all ACDs?

    Option 11C v 3.0+ Is there a way to PRT all ACDs? Thanks in advance!
  16. SanYsidro

    Calling to South Africa from the US - Add international code?

    The user didn't want to try calling again after I changed the NCOS (due to time window) so I asked him to try calling the London Time & Temperature recording. He was able to call successfully, so I'm hoping the NCOS was the issue. Should have thought of that myself; thanks to y'all for the...
  17. SanYsidro

    Calling to South Africa from the US - Add international code?

    Mato Makes sense - THANK YOU! I will contact the user.
  18. SanYsidro

    Calling to South Africa from the US - Add international code?

    I know that I can call London from that location as I have done that a few times. I just reset the NCOS to 5 from 2 Anything else that I should look at? Thanks for your patience; I'm still learning ;-)
  19. SanYsidro

    Calling to South Africa from the US - Add international code?

    I have a user at one of my remotes that is trying to call South Africa - 9 011 27 44 XXX XXXX After they enter the last digit, there is a pause & they get a fast busy. I CAN successfully call the number here from our main location - no problem. I do know that when a user is trying to call a...
  20. SanYsidro

    How to out 2317

    PROBLEM FINALLY RESOLVED Nortel logged into my switch Friday afternoon to resolve the corruption problem on TN 06 04. Problem is, they deleted the 2008 set on 06 01 instead and left the corrupted TN in place... Seeing as how TN 06 01 was the extension for one of the VP's (that figures) I...

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