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I am using Avaya Site Admin version 6.0.07 SP8.02. Whenever I attempt to run a report (list measurements ip dsp-resource gw summary yesterday) to send to my email. It comes back w/a Failed state and a status of "No Resources administered". If I run the command in GEDI I am able to. Just...

I have a S8800 CM 6.0.1 around 70 remote G430 FW 30.12.1 HW 1. The G430's intermittently experience NR-CONN alarms that resolve within 5 secs, although, the alarm remains present until I do a test failed ip-net-rgns command. I have called Avaya Spt and they are at a loss as to what it is. Can...

I have a question regarding IPSI programming requisite to moving from S8720 CM 5.2.1 to S8800 CM 6.0.1 (using the new DL360G7 servers). Our IPSIs are presently configured w/o the subnet bits, default gateway and speed/duplex entries filled out. Note, I am referring to what is in the ASA...

Simreal AvayaTier3, Thank you very much for the input. Taking into consideration w/what you both offered. I now have some direction to what I am looking for. I will let you know how it goes. I really appreciate it. Dave

Our S8720 CM5.2.1 is generating ETR-PT 513 errors on our TN744E and some of our TN2312BP boards. They seem to be self-resolving, although, we have been getting ethernet 3 alerts from our standby S8720. This has been going on ever since our upgrade to CM 5.2.1. This has not been svc affecting so...

Kevin, I checked this and it is set to yes for hearing MOH.

I am not certain I am making any sense, but apparently when an incoming ACD call is answered, call center agents are reporting they hear no music while waiting in queue when using the consult softphone feature to dial various VDNs. This is intermittent issue. We are using MOH using an Aux Trk...

Thank you everyone for your helpful input. Now I have some footing in moving forward. I appreciate the responses.

We are presently using Telegenix boards w/our Avaya S8700. These boards have proven to be flakey at best. Is there a more up-to-date technology out there worth looking at? Your thoughts/recommendations are greatly appreciated.

No, mikeg826, strictly ACD. We use 650s w/back s8500. Kinghway, we have done numerous reboots per our engineer. Anyone else w/possible clues? Thanks.

Thanks, kinghway. I will look into this and let you know.

Presently we are experiencing this with incoming calls being passed from the IVR. The caller is hanging up while in the IVR, the IVR is not able to detect this and the call is still being transferred to an agent, hence the Agent receives dead air since the caller is absent. Is there a...

Quick question, are these one and the same. Just want to be sure for some research I am doing. Thank you.

Does anyone out there have some reliable resources to expand my knowledge w/IC Manager. Cannot seem to find much on the net, maybe I am overlooking something. I appreciate the help. Thank you. Twistedwire

Redphone, protocol version set to B on the DS1s.

lopes1211, I'll look into the clocking.

prflash, supplementary svc protocol is presently set to A.

I get Primary D-Channel Out-of-service when I status the signal grps.

Issue: DS1s, trunk groups worked fine as 'tie trunks' When I converted them to ISDN with signaling groups, cannot get in-service, show OOS-near end indicating no connectivity between autodialer and S8700 on test system Autodialer vendor recommended changing DS1/T1s from tie trunks to ISDN but...

Thanks very much for the prompt feedback, SF0751.