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  1. yyrkroon

    Cisco SPA 112 ATA

    (S0<:1234567890>) where 1234567890 is the number you want to dial. Yes you would need to add the external prefix if that's is what's is require to dial out. This is a hot dial setup, going off-hook, auto dial the number.
  2. yyrkroon

    Cisco 8831 drops registration

    Are you by chance using the included ethernet cable with the ferrite core? We had this problem for several month because we didn't use the included cable because it was to short. The 8831 would lose registration, dead or locked up screen or really bad static/feedback/squealing sound on the...
  3. yyrkroon

    PRI can't make local calls using ACOD

    If 10 digit goes through when you dial the acod and 7 does not - it's not a pbx programming issue. Talk to your pri vendor and see if they allow 7 digit translation on their end.
  4. yyrkroon

    real time displays not populating

    Run the RTD from the server - if it works there - you have a network issue not propagating multicast traffic to the client. If it doesn't work on the server, it could be several factors.
  5. yyrkroon

    Can't call a 2616

    Trace the TN while you're calling it. If it still show idle, then you know it's not hitting that TN/phone. If you actually see the ringing on the trace, but the phone itself is not ringing, see if the call connect when you go off-hook...
  6. yyrkroon

    Option 11, 25.40, PC/Lap Top Connection

    How was your dead xp machine hooked up to it and what app were you using there? Anyone working on Nortel PBX for any length of time would have gender changer/null adapter and/or 9/25 pin adapter handy. 1. buy usb to serial adapter 2. buy any gender changer/pin changer/null adapter require 3...
  7. yyrkroon

    Option 11, 25.40, PC/Lap Top Connection

    get yourself a usb to serial cable - something like this https://www.amazon.com/Trendnet-TU-S9-USB-Serial-Converter/dp/B0007T27H8
  8. yyrkroon

    Can't call a 2616

    Can you provide more detail on "Can't call"... what are you getting when dialing x4571? fast busy, silence, RNA...etc. Just by looking at the TNB without knowing anything else - i would say nul key 5 and retest.
  9. yyrkroon

    Clocking DTA0017 Loop

    remove the secondary ref in ccdb
  10. yyrkroon

    1140E_

    are the 1140 built and acquire in the AACC?
  11. yyrkroon

    Nortel MICB telnet problem

    make sure your telnet session is set for 19200 N81
  12. yyrkroon

    Remove trabsfer prompt

    Yes/no, it can't be removed - it's a system prompt, but you can record over it with silence. Access CPMGR and look for the system prompts and change it.
  13. yyrkroon

    Remote Notification

    The numbers are not random - it's the number associated with the port making the call. Create a new CLID and assign it to the CP ports
  14. yyrkroon

    Replacing dual PRI with daughter board

    DCH, Loop then MSDL Putting it back - MSDL w/FDL then loop with the DCH on it,(leave the other 5 loop down) If all is working properly, the loop with the DCH will bring the DCH up, then bring the other loop back into service.
  15. yyrkroon

    Nortel Option 11 translation table for DID # block

    When you print out the IDC table did you list all the table? You could always look at the DCH messaging - turn on incoming messaging and place a call and see what it's coming in as.
  16. yyrkroon

    Error DTA015 3

    Get a new CC DB and get it going. If you find the old afterward...well, now you have a spare.
  17. yyrkroon

    Error DTA015 3

    the tracking commands only work if the CC isn't disable. You'll have to get your CC to a state other than disable and based on this thread - 1st thing you need to do is acquire a CC DB and install it on card 3 (if you plan on leaving it there).
  18. yyrkroon

    Error DTA015 3

    LD 73, print DDB, that will tell you which loop was set for primary. Unless all of the PRI are configured exactly the same, you can't just swap out cards and enable them. You'll have to perform a force download to update the card with the current config from the system. The first you should...
  19. yyrkroon

    netstat command and callpilot

    Problem Clarification What ports are used by CallPilot? Cause Customer needs to know what Ports are needed open on LAN. Solution Ports used for CallPilot and applications: - Desktop client to CallPilot server: IMAP (143), SMTP (25) and LDAP (389) ports - My CallPilot web client to CallPilot...
  20. yyrkroon

    Voice access ports from CCMA (Contact Center)

    What about all the programming on the CP side? DID you tell the AACC server that it's integrating to a CP and added the CP IP to the AACC database?

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