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  1. cmcshane

    Intercept Treatment question

    thannks Ronster okay, so what if the DDI is defined, calls are handled by it, sent to an IVR and then end up at attendant when they should be routed to skill....
  2. cmcshane

    Intercept Treatment question

    if this feature is not set to Attd should calls still be sent to the Attendent if mishandled?
  3. cmcshane

    VAL board back up problem

    incorrect command!
  4. cmcshane

    VAL board back up problem

    Hello, I've been backing up my Val boards with no issues for the last the last year. All of sudden when I try and export individual files i'm getting teh following error form my ftp session ftp> get wav test_Test.wav 200 Port set okay 550 File "wav" not found or permission problem there is a...
  5. cmcshane

    IP Office migration?

    new install, in the UK, 15 branch office. will have to get a business partner in for sure but at the moment just looking to an overview and trying to get the architecture right in my head.
  6. cmcshane

    IP Office migration?

    Hi there.. My company are migrating their existing PSTN circuits to IP for their branch offices mainly part of a cost saving exercise. One immediate benefit that sprang to mind was could be the ability to interconnect each branch for IP Office setup. Can anyone tell me what will be required...
  7. cmcshane

    IP Softphone problem (maybe)

    Hey guys, I've just installed IP softphone R6 on a bunch of laptops and it works perfectly. No problems what-so-ever and quality is great. However, I do have an issue when I install the client on a PC (desktop). It takes the settings and logs in fine, but you don't get audio from the guy...
  8. cmcshane

    AES MS LCS 2005 Integration

    Hello again I know plenty of documentation exists on this within the Avaya site but can someone tell me if this is okay to do and will it have any impact on TSAPI links that are already configured on the AES? Also, a step by step guide to doing this would be great. Can anyone explain in...
  9. cmcshane

    Denial station

    checked COS/COR and its fine, partion set to y! very strange.
  10. cmcshane

    Denial station

    yes, both are the same.
  11. cmcshane

    Denial station

    from my list trace I noticed that no route pattern is displayed or trunk, looks it the call doesn't know were to go??
  12. cmcshane

    Denial station

    COR's are the same now and still can't get to that ext. The route pattern is the same for bot ext's as well.
  13. cmcshane

    Denial station

    COR is the different on both stations that can't reach the extension on the other site.
  14. cmcshane

    Denial station

    Hello, I have a problem with some extensions where they can't be reached from another one of our G3si. I have ran a trace from a station that can dial some numbers in a particular range but not all. the trace cam back with denial station message (and code 0x211). The routing is set up...
  15. cmcshane

    CMS Port

    Can anyone tell me what port needs to be opened for VPN access to CMS (or where I can find it)? Networks team needs the IP and Port for security reasons? Thanks
  16. cmcshane

    Avaya phone directory

    alien, thanks a mill!
  17. cmcshane

    Avaya phone directory

    really silly question, but how do you use the directory from a your phone (i know you hit the diretory key)
  18. cmcshane

    EMMC vec config

    thanks for that command Mojo, very helpful for me, but what I'm trying to do is give the conference participants some visibility of how many people are on the call. Or even allowing the conference controller to have visibility of who's joined etc.
  19. cmcshane

    EMMC vec config

    thanks Craig, you might be thinking of the normal 6 party meet me facilty thats standsard. This "expanded" meet me confernece allows up to 300 parties as far as i know, but I can't ever see 300 parties dialing into oneconference. I was aware of teh meet me idle and meet me full routing but if...
  20. cmcshane

    EMMC vec config

    Hi again Is it relatively easy to add in say 20 announcements telling the calling party that dials into a Meet Me conference call what number they when they join. For example, when you are the second party to join to dial in you hear an announcement saying “you are the second party to join the...

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