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we are having issues with static on recordings. the agent or customer cant hear it but when we do a play back we here the static. we have already changed out everything on the avaya side and now they want us to change the cuplers?

How do 500 line disable?

now I need help adding users from outside locations that are not on the same network

how do I make a distrabution list in call pilot. this list will contain 200 users.

How do i acttivate silent montering for symposium user

how can you reset call piolt to 12345

Some calls go out over our local and some dont. we have a ipx 2400 and I need help with the command to check the trunks to see if we are under trunked.

I have never worked with the nec before, is there a windows based interface? and if so is there a demo I could look at to gane knowledge on what the pages look like?

where can i find a guide for programming the nec ips 2000 or the ipx 2400. I there a shortcut guide for adding new users ect......

It didnt work, I have a xp machine and the other is a 2000.It worked before on both machines but now it doesnt.

when I go to log in all I see the login box but no text and a code of 7492. I just rebooted the sun box but it didnt clear the problem

How do I reboot the CMS server on the sun box

Thanks Mr Ipo........that was it

We don't frollic in So Cal......we do the "Rockaway

lol......... I still need the 411. I work in the Irvine area of So Cal

thanks........let me know when you find it, it will be very helpfull

LIST TRACE time data 11:46:25 active station 6998 cid 0x17ba 11:46:26 dial 6969 11:46:26 busy station 6969 cid 0x17ba 11:46:29 idle station 6998 cid 0x17ba 11:46:29 TRACE COMPLETE station 6998 cid 0x17ba this is the results of the trace......

Does any know the formula for assigning trunks or how to asses the amount needed for a call center ? Thanks

it looks the same way......

I need to get with the voip techno but do not know where to go, I am in So Cal. Thanks