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Not sure that's accurate Nortel4Ever. Especially not Norstar... In 2007 the beginning of daylight saving time jumped ahead by two full weeks. That was due to the Energy Policy Act of 2005, which extended the entire period of daylight saving time by four weeks from the second Sunday in March...

CAREFUL! I downloaded the Avaya PLDS TimeZoneInfo.7z file and it shows it has Malware...

CAREFUL! I downloaded the Avaya PLDS TimeZoneInfo.7z file and it shows it has Malware...

Avaya adjusted the PSN now. Link below. Looks better (much like what we posted here [dazed]...

One of our technicians was proactive enough to complete this [smile] Should have Pacific and Mountain Time updated...

Update: Here is the Avaya PSN (https://files.engineering.com/getfile.aspx?folder=2d8f3ca0-45c3-4402-b047-c6472a4246af&file=PSN006269u.pdf) but kind of a joke. It's not clear at all. Maybe it's just me but it doesn't make sense...

We feel your pain. Hours have been wasted on this task yesterday and today. Here is our process, but would love to know if there is a more efficient option: No Reboot Necessary Option • Close Manager • Save the TimeZoneInfo.xml to the local Windows Manager Directory This is our customized...

I'm sure we're not the only Partner getting emails forwarded from our customers that state the following: Subject: Avaya | We've removed (Customer Domain) from your account. Body: Well, this isn’t good :( It’s official, (customer's email address here) has left the building! We’ve removed...

Here is the scenario: - Avaya IP Office R11.1 - 500V2 Control Unit - J-Series Phones - Avaya Workplace App and Remote Phones - SIP TLS is on - A custom Cert was created for the use of the Workplace App (Subject Alternative Names - SAN's) - Preferred Ports are in use - Has been in service for a...

Okay... Should I tell him? 😁

It's all on the support site. I agree, very frustrating that documentation is not easily found on this. https://support.avaya.com/ext/index?page=content&id=ADMN115489

Just checking with other partners out there. We've been denied IPOSS 5 Year terms recently for new SE sales. All responses are "Please consider 36 month support" What's the word on the street?

I too have this happening at a few new R11.1.1 sites. Is it possible this is a release issue, or is there still a setting on the SIP Config that is off? We too are using a Transfer action in VMPRO as a work around for external calls directly answered at a Twinned Mobile Device.

I believe I've made a shortcode dial other codes using the action dial extn.

Westi, that sounds horrible. That would be disappointing. I'm frustrated with the dishonest tactics used to sell an Avaya PBX! Come on, compete like everyone else; customer service and support. Our CAM has been engaged, and the Avaya renewals team is also aware of these same claims from...

I'm not sure we have a choice in order to qualify for promotional pricing and any possible deal registration discounts. It does seem like we are just filling Avaya's CRM Database so that they can one day drop all partners, and operate direct.

I am taking to this forum as more of an outlet, and to see if other BP's have experienced this issue. We have a customer that we have serviced for over 10 years, and was sold Avaya Maintenance somehow from Avaya Direct Sales. The customer was contacted by a BP (which will remain unnamed)...

That seems to contradict the entire premise of registering the local users to an expansion. Is there not another more effective way to complete this?

In testing, i have setup a few phones to register to a local expansion instead of the primary at remote sites. The resiliency will be much more effective as the local expansion has local trunks as well. If the Wan goes down, the expansion will stay operational. The problem is if a reboot is...

I've used a macro like "Do it again" to save the mouse clicks on those tedious changes. Works great! Just ties up your PC for a minute or two.