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Dialing from Outlook has nothing to do with PhoneManager. What you want is TAPI. On the user CD, do the install and in the process it asks what components you want. TAPI is one of them. Install it. Then in Outlook, right click on a contact and select "Call Contact". There should be a...

Nevermind. Got it.

Where is the new 3.0 toolkit? I can't seem to find it on avaya's site.

One is that there is lots of Open Source and Free Development going on for SIP. The reason I am thinking of deploying Asterisk is for people who are far from the office. Then they can call each other via SIP and if they need access to the office extensions, they have that too via H.323. All...

There are of course ways around the SIP problem.. Unfortunatly, they can get pricey. You would have to have a VCM, then buy the IP Endpoints License and then have a seperate SIP to H323 Gateway. (I am currently looking into setting up the free open Source PBX Asterisk to do this.) All it takes...

Here is a link for you: http://www.ieee802.org/3/af/requirements.pdf Shows voltages and load requirements. HTH

I am wondering what the product code for the 3rd party IP Endpoints licence is. I have looked and looked and can't seem to find it. Also is anyone able to provide an approximate price for this RFA?

Are you included in any hunt group boxes voicemail? Check in your SourceNumbers tab for the appropriate user and see if you have a "H(somehunt name)" listed. If so, that hunt has voicemail.

Lets take this off list now. I hate to annoy the other users of the forum by keep on bumping our thread up. matallgood 'the at symbol' horsleyco dot com

Make sure you look at the System.BitConverter.ToUInt32(AvayaChunk.ChunkData, 96) statement. This is *AFTER* I had already read the Chunk ID and size. So Offset 104 (from my first post) - 4 bytes (Chunk ID) - 4 bytes (Chunk size) = 96 I have a whole real class & data structure for this. So you...

I use mostly VStudio .NET 2003. The code I wrote was all done in VB.NET. I started doing it in C# but ran into problems. So I switched to VB.NET I don't know if you are familiar with VB.NET (I know I wasn't when I started playing :) )but it might help you decode the date/time if I give you my...

If I get bored in the next few days (possibly likely >_<) I will see if I can decipher the priority codes, etc.

I will just post the info here, so everyone can get to it easy: First it helps to know about the WAV file format. Here are some good docs. http://www.borg.com/~jglatt/tech/wave.htm http://ccrma.stanford.edu/courses/422/projects/WaveFormat/ http://www.sonicspot.com/guide/wavefiles.html If you...

If anyone wants I have completely disected the .WAV files and have all the offsets for all the IPO specific information. The thing you have to be careful of is that the .WAV file format header can change a bit and expand which will cause problems with offsets. Anyone with interest?

This is not 100% true. It stores some of the informaion in the actual WAV file as well. Which is where VMPro pulls the Call Time from as well (I've tested this and spoofed recorded voicemail messages). If you are programatically inclined, if you open up the WAV file in a hex editor you will...

Thank you for that one! I've finally gotten all my monkeys^H^H^H^H^H^H^Husers trained to not press DEL in the phone manager. But that will be good for the new ones that come in.

In phone manager they are probably pressing the 'DEL' key on their keyboard. I've run into this alot with my end users. The DEL key inables a call wrapup. This disables them from the huntgroup. I know of no way to disable this behavior. I have heard that (possibly in the PM Pro) that you...

These reports sound like a god send. I'm starting to play with CCC now as well. If you can, pass them my direction. matallgood 'the at symbol' horsleyco dot com

If you are wanting to dial after a VM is left, I can think of a couple of ways to do it, but they are kind of hacks. If you are using Win2K or XP, you can use WMI script events to monitor a directory for when a file is added or modified. Then based on that, you can extract data from a text...

Ok. I'm almost positive I'm right. My hour off problem looks to be a Daylight savings issue that I wasn't aware of. But the day will be correct. Trying it with #1/1/1900 12:00:00 AM# yields dates that are 1 Year too early acording to the announced date of the wave file on the IPO's VMP.