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VM Light on 4412D+

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yipster

yipster

IS-IT--Management
Feb 21, 2005
234
US
Currently I have no messages and the phone message lamp is on. Does that indicate that I have some hidden messages?

How can I make the lamp goes off.
 
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Are you included in any hunt group boxes voicemail?

Check in your SourceNumbers tab for the appropriate user and see if you have a "H(somehunt name)" listed.
If so, that hunt has voicemail.
 
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I checked all the vm boxes and they are all empty plus I turned off the vm for the huntgroup boxes.
 
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Did you try deleting the user and then rebuilding it? I recall instances when a user was a part of a hunt group which had a message so it set off the indicator on the phone and even though you turned off vm for that group their is no indicator to turn off vm light on particular phone.
 
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