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All of a sudden, this Dell Optiplex with Win 8.1 64-bit, doesn't like the external USB drive that's connected to it. No hardware or software changes involved--it just threw a "device not recognized" message (per the user). When I check it in Device Manager, the obligatory yellow warning icon...

I have a friend with a small company, about 8 employees with desktops and Outlook 2013. His website/email are hosted via Yahoo. Initially, he had email set up via IMAP, and it seemed to be working fine for him, as some of the employees needed to check email from home and wanted access to their...

Interesting puzzle to solve. I am working with a Latitude D620 Windows XP that will detect a wireless network and acquire an address on all networks tested (library, McDonald's, local community hotspot, iPhone personal hotspot), except for the user's home network. They have Uverse and a 2wire...

Found my answer! I took the cursed thing apart one last time. This time, I removed the CMOS battery and left it out a few minutes before I replaced it. After I reassembled, it POSTed, and displayed the message about F1 to continue, F2 to enter setup. I set time/date and boot order...

Dell laptops are the only makes I know, so this was new territory for me. My nephew's Toshiba Satellite C655 wouldn't power up with the power adapter after the battery lost its charge. Nephew said he dropped the laptop while the adapter was plugged in. Sounded simple enough and I installed a...

I need suggestions on how to install the LaserJet P1005 driver into Windows 2003 (terminal server) without actually having the printer physically connected to the server. A remote user has the P1005 connected to their local machine and wants to print to it during their TS session. Naturally...

We upgraded our Windows 2000 server with Citrix MetaFrame XP to Windows 2003. Everything works well, except for printers no longer create for users. Our domain controller is Windows 2000 server. I've already checked, and the Windows 2003 drivers are already in place. I'm at a loss as to...

We've been happily using Citrix MetaFrame XP sp3 on a Windows 2000 server for years. No problems and it fits the needs of our small company (approx 125 employees, 10 Citrix users). Ownership has decided to add a couple of branch locations and would like to bring them in via Citrix. Here's my...

I inherited a collection of offices that have VPN tunnels between the gateways with RV042 routers, and it's a new environment for me. Just in looking at bandwidth mgt they are all set to 512 up/down. I'm assuming these are default settings that were never changed. Will I create chaos by...

If all else failes, you can always open task manager and kill the offending process without triggering chaos. Or, get a Mac, which is always my roommate's classic response.

Yes, the drivers will remain installed after you uninstall the printer.

You might have luck with the NK2 Editor: http://www.nirsoft.net/utils/outlook_nk2_edit.html

Have you checked to make sure no proxy servers have been selected in the Internet Connection? Just a quick thought.

http://support.citrix.com/product/ica/win/topic/icaconn/?sortBy=CREATIONDATE might give you some insight. We aren't using that flavor of Server, so I don't have any practical experience.

You've already got two things going for you. 1. The current lead tech is available to you, so you're not completely in the dark. 2. Because you will have to take care of the documentation yourself, there is less probability of gaping holes with lack of information, because you will be asking...

Something has gone awry and our CD with NAV CE 8 is unusable. Norton/Symantec's best suggestion is to purchase newest version, but we have 10-licenses for this. Anybody have any suggestions as to how to get a copy of media?

Ceez, your defs will stop 30 days after the exp date.

I have a client operating under a lease agreement from a former business partner who retired; the physical office space, customer accounts and data, computers and software are all included in the monthly lease. The client doesn't own the equipment; can they still be held liable if it turns out...

Just to chime in on the conversation, my company chose Citrix as their remote office solution when they ran into problems with TS2000 printer mapping issues.

A program I use to reset passwords is Active Password Changer. http://www.password-changer.com/adgoogle.htm