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  1. jag1046

    Need a prefix list by area code

    Can someone point me to a list of all prefixes by area code? I need 309 and 563 in particular. Thanks Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>
  2. jag1046

    MAT 6 under XP

    I currently have MAT installed on a W98 PC. Want to upgrade to XP SP2 Will it run ok under XP SP2? Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>
  3. jag1046

    Can you forward a Meridian Mail Message Externally

    Is there any way to forward a MerMail message to an external number? Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>
  4. jag1046

    How do I killl a terminal session

    I tried using the V200 terminal from MAT to get into Mermail and it hung on me. Now when I got to my local console and try to get into Mermail I get a OVL406 because it thinks the MAT terminal is still on. How can I kill the MAT session from the local console. I tried connecting back from MAT...
  5. jag1046

    Need to disable Revert in Mermail

    Tried that No go Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>
  6. jag1046

    Need to disable Revert in Mermail

    Is there a way I can disable revert in someones mermail box? Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>
  7. jag1046

    DIal by Name Issue

    where do I find this "name dialable by external caller"? I can't seem to locat it. Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>
  8. jag1046

    DIal by Name Issue

    Have an 11C with Mermail when I try and dial by name a user with the last name of Brandel I get a user with the last name of Croxton instead. Boxes are coreect in mermail Any ideas what might be causing this? Thanks Bill <<<<< Hi I'm a telephone technician running a test on your...
  9. jag1046

    Forward and extension immediately

    Thanks <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>
  10. jag1046

    Forward and extension immediately

    so there is no way to forward after fewer rings than 4? <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>
  11. jag1046

    Forward and extension immediately

    got that but we need it to go automatically without the user having to forward, ???? Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>
  12. jag1046

    Forward and extension immediately

    I need to forward the line on key 0 directly to an outside number immediately not after 4 rings. Can someone give me the settings I need to do this please. Thanks Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9)...
  13. jag1046

    How do I add MARP to a Key

    MARP is on I made the change.. Thanks for the help Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>
  14. jag1046

    How do I add MARP to a Key

    I believe I need MARP on key 00. Calls do not roll correctly. TN 018 0 00 00 TYPE 2008 CDEN 8D CUST 0 FDN 8289 TGAR 1 LDN NO NCOS 3 SGRP 0 RNPG 0 SCI 0 SSU 0000 LNRS 16 XLST CLS UNR FBA WTA LPR MTD FNA HTA ADD HFA MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1...
  15. jag1046

    Can I print a list of ALL ACD's

    I need to print a list of all ACD's I mostly just need a list of the ACD DN's How can I do this? Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>
  16. jag1046

    ACD Reoprts

    I got those a took a look at them. They are for captures from LD 23. What I am looking for is something to take the raw data and put it in a manageable form. Here is a sample of the report. REPT 4 POS CALLS AVG AVG AVG DN INC DN OUT #-XFER BUSY MANNED AGTID ID ANSWD...
  17. jag1046

    ACD Reoprts

    I was wondering if anyone had or knew of a program or something that would work with ACD reports 1 2 & 4 to put them into a more readable format I can furnish to the powers that be here Thanks Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the...
  18. jag1046

    RTQT Question

    My docs refer to it being the number of ringing cycles. So ringing cycles are just the number of times it rings or a time interval? Also I do not see RTQO in my printout, I assume I have to enable RTQT first (it is set to 0 now) correct? Bill <<<<< Hi I'm a telephone technician running a...
  19. jag1046

    ACD Call Group Problem with Agents not logging out

    Found it in my docs but have an additional question. You mentioned RTQT value beingin seconds. My docs refer to it being the number of ringing cycles. So ringing cycles are just the number of times it rings or a time interval? ALso I do not see RTQO in my printout, I assume I have to enable...
  20. jag1046

    Need to print Revert DN company wide

    Is there a way to print out the revert DN and/or mermail settings for every phone in my company? Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>

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