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May be the cable sequence of station in the S8300 and the voice equipment in the INTUITY LX mismatch.

I have a S8710 main server in a city,and a S8710 in another city. And 4 2M WAN lines between the 2 citys. I have setup 3 minutes in the 'system ess'form. Question is when one of the 2M links breakdown, the G650 will registered to Ess server within 20 seconds. But every thing is OK in LAN test...

Thanks, mrjedi But I have no right to get into the RFA page. You know, it is NOT necessary to enable the "Computer Telephony Adjunct Links" in CM3.0 ,if use TSAPI. We cant confirm is, to setup a cti link ,what we must enabled in "customer-option", is it "Expert Agent Selection" or someone...

I have a situation, we use S8700 ?CM3.0.1?as mainserver and IP connect,S8500 as ESS server. 2 S8500 as AES server? we have all setup, we only use control A ethernet port of S8700s connect to LAN,S8500 ESS server has registerd to S8700 main server. we also setup 2 AES CTI link...

thanks very much. we use Tn2464BP circuit and set to E1,use isdn-pri signal. every suggest is appreciate.

I've a ISDN link to co,the line is ok .we want the called from co,but co said they must get the setup ack signal from avaya.I don't know how to send setup ack signal.we use s8700 cm2,co is Nitsuko. Thanks

Thanks all above, But it is still a question to admin the intuity audix over WAN, most of the LAN have restrictions.

But I didn't hear about this board,what is the code ? like TNxxx.

I find it's difficult to get a modem to be connect to intuity audix serial port,the best type is USR, Is there other type modem can work with intuity? Thanks,

what is the status of your outgoing trunks,and which type they are?

How do I get report of direct agent calling and agent pickup ? My system is G3si R9.5 with EAS yes. Thanks.