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I had a user that somehow got this product loaded on their machine. By the time I was handed the issue, another tech had loaded Adaware and removed Incredifind through Adaware instead of through Add/Remove Programs. This product is similar to NewDotNet in that if you remove it through any...

I have a user that upon boot up always comes to the DOS prompt "Choose the Operating System to boot" and had the option or Recovery Console, Windows XP Profession or Windows Default. I removed the Recover Console via this URL: http://www.theeldergeek.com/recovery_console.htm And now when we...

My two cents here... You can shutdown and reboot the computer without going to a command line. When remoted in, you have to run taskmgr and at the top you should see an option for Shutdown and you can select restart, shutdown, or disconnect.

Bill, To my dismay, I did remote desktop in because I'm from Missouri "the Show-me State" and I had to see it to believe it!! I'm really surprised at some of the stuff that I see. I love a challenge, but I get very angry when I get stumped. Carrie (ssamx39)

I agree with you Bill. I would never allocate a hard drive in that manner and I would certainly try to balance my drives with data instead of filling up the smallest one first. I did not allocate his hard drive space. Whomever he bought the PC from his who set that up. Unstable makes...

Thanks all for your replies. I tried everything you ask, and I think what it really comes down to is that his hard drive is full. Now I'm still seeing this bizarre cycle where the I can watch his free space deplete with my utility monitoring tool and about every 2 minutes Windows XP warns...

You may be right. System restore may be consuming space given that it's a small hard drive. Is there a way to control the system restore so that it doesn't consume so much, maybe a limit and it will clear outer all old dates except for once or twice a month on system restore dates? I really...

Yes they have NIS and NAV and it found nothing. I kind of took a look around and his machine has only got a 10GB hard drive, but we have a utility that we can use to look at his hard drive, NW Util, CPU Util, etc, and you can literally watch the hard drive space deplete. Here's what reloaded...

Help!! I have an emergency! I have a customer with XP. Last week he had the Netsky virus and it appears to be clean from that virus. But now, what's left of his hard drive space 300mb is being consumed by some unidentifiable virus. I ran Stinger.exe and got nothing. I went into his...

I will have the rest of the folder deleted as soon as possible!! Thanks!!

Well, a couple of months ago I visited the office where this computer is located and it had NO AV on it. So when I ran Stinger on it, of course it had 147 infected files with various viruses. So I cleaned it up as best I could and forced the user to install NAV 2004. I've already tried the...

How do I get rid of this problem? There are 6 files in this file c:\undo\backup.cab that are infected with the bugbear virus. Can I just turn off System Restore, delete the file and turn on System Restore without any problems?

Well, I got close, but no cigar. I found a new problem though. What I had done was run XP-IEreinstall.reg so I could reinstall ie6setup.exe. After we ran the reg hack, rebooted, ran the setup, and rebooted again he no longer had IE on his desktop or his Start menu. So, I thought I would go...

To All, It seems that we've got some excessive Hotfixes that we can remove plus I can unload 18 patches and install the Q826939 which rolls up all of these patches into one patch. We'll see how that works. BTW, AV up to date and scanned system. Adaware loaded, updated, and scanned. These...

I was definitely planning on using a spyware removal tool. I'm not sure on the bad NIC. His Internet access seems to be fine, but it's just this login to our secure site. Thanks for the advice noellees1! Carrie

Our company has a web based application that users log into to gain access. The login process normally takes 15 - 20 seconds. I have this one computer where the login process takes 2 - 3 minutes. We believe it's an issue with his PC. I compared my Help/About IE to his Help/About IE Here's...

Windows Explorer: Windows Explorer has encounter a problem and needs to close. We are sorry for the inconvience. If you were in the middle of something the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can...

I have user that get a Windows Explorer error every time he tries to print to his local printer or whenever we are trying to add a printer. Any suggestions? TIA

well, I have some bad news. Ran rbkiller.exe (Rapid Blaster removal tool) and it didn't find anything. I had her download Adaware 6.0 and run that and it ran fine the first time and then the second time it shut down her machine again. I had her disconnect from the Internet/Network and run the...

Good advice. I will try some of these things and let you know. BTW, will Zone Alarm (the free version) work?