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Getting Windows Explorer error when trying to add a printer

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ssamx39

Technical User
Feb 20, 2004
29
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US
I have user that get a Windows Explorer error every time he tries to print to his local printer or whenever we are trying to add a printer.

Any suggestions?

TIA
 
Windows Explorer:

Windows Explorer has encounter a problem and needs to close. We are sorry for the inconvience. If you were in the middle of something the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve windows explorer. We will treat this report as confidential and anonymous. To see what data this report contains click here. Send error report don't send.

Details are error signature appName: explorer.exe
Modver: 7.0.2600.1106
appVer: 6.0.2800.1106
Offset 000327e8
ModName: msvcrt.dll
 
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