Just to verify - I suspect you are speaking of a version of a Skillset Performance Report.
Got to RTD's and Reports
Right Click on the Skillset Performance Report and click Duplicate..
Give the report a name,
Go to the selection Tab,
Press Update to populate the skillset,
Highlight your...
Hi All,
I created a simple DB and converted it to .mde, password protected the VBA mod and hide everything. I then allowed people to download a Demo Version.
A couple of people are getting "can't open ____ workgroup information file".
I didn't create a workgroup and don't require that the...
ACD and CDN can't be assigned to an Attendant Console. You'll need to set it up as IADN (Individual Attendant DN) Take a look at IADN (ICI) for multiple IADN appearance.
Chas2002
Nortel Portal
Hi All,
I created a simple DB and converted it to .mde, password protected the VBA mod and hide everything. I then allowed people to download a Demo Version.
A couple of people are getting "can't open ____ workgroup information file".
I didn't create a workgroup and don't require that the...
Yes - I do this all the time, - use a CLID statement to disconnect.
I also use SCCS to verify CLID's dialing into Servers. If not my CLID - call disconnects.
Try adding SFA to the set with 8208. Not sure about SCCS, but this works great when you need to 'scrub' the original number of that has been answered and xfr'd.
If this works send me an emial: sprinttech@beaurivage.com. I'd like to change a couple of my setups...
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