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You cant put a * or a # in the users forward so i am using a 666 shortcode, tried the fallback, didnt work, also i created a group, gave that group a night service group of the original group with the shortcode user in it, put it into night service and rang the group internally, works fine, try...

Yes, works internally if i put the user in a group and dial the group number

Ok, created user, created shortcode, put the shortocode in the users forwarding tab, works fine on the system if you dial the users extn, just gets busy tone if you dial in to it externally

Hi Amriddle, meant to say i was using 2 ddi's, tried the 1st option but it didnt work, but i will give your second idea a try thanks

Hi, Does anyone know of a way to have an incoming Direct dial number turn a night service on and off, customer doesnt have vmpro

both customers have a mixture of Ericssons and T350's from Burnside, also one has a dual sim model, cant remember the make, they are plugged into Trunks not extns, the old Nokias used to give problems as well but you didnt need to reboot them so often

I told my boss, dont use premicells they dont work, too unreliable, he replaces old systems with avayas but still need to use these mobile devices, anyway i have 2 customers with IP500 latest 4.2.11, 1 has 3 premicells, the other has 5, they are unreliable and need to be rebooted all the time...

We have a problem with ringing out on a 824, it takes about ten seconds before ringing the number and happens on all extn's dialling out, i have been told it may have something to do with line timers, can anyone help? Thanks Terry

Just the Job, thanks for your help

They dont want a button !!!, dont know why, its a regular attendant during the day, 1 for service, 2 for sales etc.

Hi All, Have got an autoattendant setup on 3.2 software,company goes to night service on a time profile at 5pm, customer wants to be able to go back in service with a shortcode if they are going to work late,any idea as to the best way to do this Cheers

Thanks Dave, i will check it out next time i am there Terry

Hi All, I am having a problem with a site using CCC ver 5 on a windows 2003 server ( not configured for any firewall), when you open the ccc reporter it says no license found, I have found that changing the port number in the ccc admin and then restarting the service, then changing it back again...

Hi Peter, Yes i had thought of that also but the customer insists thats not the case, also with about 90 odd users it surely must happen to others and not just these few, odd one this Terry

Hi, i have a site with ip 403 pri30, 3x phone 30 modules all with basic analogue phones, the problem is with certain users disabling themselves from hunt groups, it always seems to be the same ones, the only thing they have in common is that they press DND when they go to lunch, do you think a...

Hi All, i have just had my exchange upgraded from 5.5 to 2000, i used to have two distribution lists in my recipients list and now they have disappeared, any idea where they are, or, how do i create new ones Many thanks