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Firewall issue- usually- RTP ports. You may need to disable SIP ALG on router. One other thing you could try- turn off Allow Direct Media Path on Extension- VOIP tab.

I believe Comcast does block ports on the residential side- it would be worth checking into.

I got the same error. The only thing that worked for me was to format and recreate the SD Card.

DTGMI posted the only thing that was sent out. They did not notify anyone by email. If you had an issue- they sent you the above info.

RIP Mike.... Thoughts and Prayers to his family and friends.

I talked to Kyle a few times. Great guy. He will be missed.

Try File--> Advanced--> Erase Security Settings on IP Office, then resart VM Pro Service......It has worked for me quite a few times.

Try changing gains to 0db and 0db or try 0db and -3db to see if that helps.

Was the 9608 ever officially supported for VPN firmware on IP Office?

I copied the 9500 36.bin file and pasted into the Primary Folder of the SD Card. The phone started taking the file right away.

It should be fixed on this release. Did you make sure that there is a name recorded on the users. (*05) and the they save it by pressing 3?

You need to have the Preferred license.

8 Ports (4 TTS) 30 Agents 50 Simultaneous users. Release 6 2GHz Quad Core, 6GB RAM, Windows 2008 64-bit. 16 ports (8 TTS) 50 Agents 150 Simultaneous users. Release 6 2GHz Quad Core, 6GB RAM, Windows 2008 64-bit. CCR run in virtual server Windows 2003.

I agree with tlpeter, but they are supported on one server, with limitations. see tech tip 227: VM Pro: 16 ports (8 TTS) CCR: 50 Agents One X: 150 Simultaneous users.

You only need an Avaya IP Endpoint license? In the application notes it shows it needs a 3rd Party Endpoint license. "The Avaya IP Office Manager screen is displayed. From the configuration tree in the left pane, select License > 3rd Party IP Endpoints to display the screen in the right pane."...

The problem with the RAC is a known issue, and Avaya is working on it." I think this says it all: https://support.avaya.com/css/P8/documents/100089943 https://support.avaya.com/css/P8/documents/100089943

The link IS too long! http://marketingtools.avaya.com/knowledgebase/businesspartner/ipoffice/mergedProjects/voicemailpro/index.htm?installation_notes.htm Take 3!! Otherwise click on one of the many links, there is an installation section that shows the set up on SMTP.

Sorry, wrong link-- Nothing like sending the same link as Bas1234. Lets try this again.http://marketingtools.avaya.com/knowledgebase/businesspartner/ipoffice/mergedProjects/voicemailpro/index.htm?backup_voicemail_server_operat.htm

tlpeter I think this is what you are looking for-- sorry if the link is too long. (telecomtekperson) I believe that is the plan, but I don't think that is available...

You could try Tech Tip 94 Certain Avaya 2400 series and 5400 series Terminals display “Please Wait” after an Avaya IP Office system is rebooted Avaya 2420, 2410, 5402, 5410 and 5420 Avaya terminals will try to update their firmware when the IP Office system is rebooted. If the terminal can not...