9608 VPN Issues Identified

[IPOfficeGuru]

We have diagnosed the issue with the 9608 VPN Phone firmware.
Utilizing the generic pre-shared key method - IKE Phase 1 completes correctly.
In the IKE Phase 2 – the phone is sending and inverted protected network address “IPV4_ADDR” to the VPN firewall causing phase 2 failure.
(i.e. protected network 10.10.10.0/24 becomes inverted 0.10.10.10)
I’m sure Tier 4 has it under control – but wanted to provide some feedback from field.


"Never fear billing a client for services rendered, or they will think your time is worthless"

 

[kholladay]

Been that way since they were released which is part of the reason they were withdrawn from sale.

Kyle Holladay / IPOfficeHelp.com
ACSS & APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[tlpeter]

I noticed this too.


BAZINGA!

I'm not insane, my mother had me tested!

 

[HyTech]

Was the 9608 ever officially supported for VPN firmware on IP Office?

 

[tlpeter]

Nope.
That is why they made the new "remote worker" option because the 9608 is a nice phone.


BAZINGA!

I'm not insane, my mother had me tested!

 

[amriddle01]

That is why they made the new "remote worker" option because the 9608 is a nice phone

They did it to make money actually, if it was free to all users (like the competition) then that may have been the case

Not happy with Avaya ATM....

http://www.ipoffice.tel

 

[tlpeter]

But heeey -> Cisco does do this too is what they say


BAZINGA!

I'm not insane, my mother had me tested!

 

[amriddle01]

That's the truth

Not happy with Avaya ATM....

http://www.ipoffice.tel

 

[wadjaw]

can anybody tell me please why i can't change the VPN config on my 9608?
when the phone is up and running, i can't access the VPN Settings option, and when i reboot the phone and into the * settings i can't enable the VPN too !!!
Thanks

 

[IPOfficeGuru]

jawadm
In 46xxsetting.txt
SET NVVPNMODE 1
SET VPNPROC 2

"Never fear billing a client for services rendered, or they will think your time is worthless"

 

[wadjaw]

Thanks IPOfficeGuru

 

[wadjaw]

Now i can't disable the VPN mode, the phone always boots on vpn mode whatever config i'll give him.. i tried removing the 2 lines in 46xxsettings.txt, but still booting on vpn .
is there anything guys i can do to undo the vpn mode ?
Thanks

 

[tlpeter]

SET NVVPNMODE 1

This enables the VPN mode

SET VPNPROC 2

This gives you the option to enter the VPN settings and turning it on or off.

You must press the mute button and type vpn or craft.

Craft gives you access to all settings and vpn only to the vpn options.


BAZINGA!

I'm not insane, my mother had me tested!

 

[hairlessupportmonkey]

just set the protected nets to 0.0.0.0/0 - no issues then ;-)

ACSS - SME
General Geek

 

[djmtrar]

Yes, I know too. For the all 96x1 is the same invert the IP too..... I don´t know why Avaya not resolve this problem.






Regards!
Djmtrar