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Hi there, anyone got any ideas. I have not had a proper response. We have added another Netapp device and now we cannot backup some of the mount points. /etc volume and /vol/vol0/home both work but 2 new CIF shared volumes fail to backup with message "Illegal Arguments in request". I have...

Hi, We have purchased and installed a NetApp device and Quantum IScalar 40 tape library. I can see the tape library in the HP Data Protector version 6.1 management console and have installed the NDMP agent successfully. I now have to configure the netapp device on the device itself so it can...

how do you do that when they are different Tape library models and use different interfaces. With Arcserve would we have to zone the new library in the same zone on the Hitachi SAN management software as well as on the new HP EVA software. With arcserve the tape library needs to be zoned in...

Help please, we are looking at Purchasing a new Tape library. It is a HP 6030 model and we have a EVA4000 SAN that the new servers (about 5 servers) are attached to. We already have Arcserve version 11 on an existing server with a Storagetek tape Library and a Hitachi SAN with about 5 servers...

thanks we can't upgrade yet as some of our systems don't support the latest version. We will be upgrading in about a months time so I need help for this version as I have to Finish the SAN config on the new Primary san this weekend thanks

Error Media in device group XXX is not in the scratch set of pool xxx_dly. Running GFS Backups with incrementals and append to tape selected Mon-Thurs and Full on Friday Please mount one of the following media in device group xxx. Have BrightStor Arcserve version 11 with SAN option 1 primary...

sorry posted this in the wrong place disregard it.

Error Media in device group XXX is not in the scratch set of pool xxx_dly Please mount one of the following media in device group xxx. Have BrightStor Arcserve version 11 with SAN option 1 primary and 4 distributed servers. The other day I had to move the Primary SAN server option to a new...

thanks for the last post. Checked the server and it is Windows 2003 sp1 so there is the answer. I will have to upgrade to Backup version 11.1 as you stated. Mystery solved I think thanks heaps as this has been driving us crazy.

thanks, I tried backing up adding the server to the list of backups in the backup group and using the client agent when software was first installed. It talked to the server but nothing got backed up so now I use the browse option in the backup window to drill down via the network to that...

Have backups running across the network with client agent version 11 installed on the server we are backing up. Backup is submitted from a Windows 2000 server to a Windows 2003 server. Both have version 11 installed. Backup only seems to fail on a full weekly not on the incrementals. Backup...