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I was missing the ip-network map entry. Everything is working perfectly now. Thanks for the help.

Mitch-I should have explained that I already have digital phones working correctly in this new location and area code. It's just the IP phones I'm having a problem with. I have an S8500 server with CM3 and the so called new location has an LSP.

Until now I've only had IP phones in my location and area code. Now I want to setup an IP phone in another state and area code. I setup the IP phone like I normally would, but gave it a local DID number. The phone acts like it's in my location. I can't dial a local number without dialing 1...

Nevermind. I just wasn't thinking. Deleting it out of the broadcast mailbox fixed it.

Could you tell me the steps to delete one? I have a user that recorded a broadcast message that plays right after a user logs into their voicemail. Before they hear their name and menu to record messages, get messages or administer personal greetings.

Thanks Technician101. That was too simple.

How do I add it as an inserted digit? Thanks for your help!

I have an G350\S8300 in Dallas, TX where they do 10 digit dialing. They are used to not having to dial a 1 for local calls, just the area code and number. Is there a way to set this up? I would only need to do it for 3 area codes.

Check out Ascendant systems. It will work with multiple devices. http://www.ascendentsystems.com/