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I actually have the opposite problem. I have a user that deleted their voicemail and they want to try to get it back. Is there any way to do this? I am running Merlin Legend 7 V 10. Thanks to anyone who can help.

Thanks for the response. I am running Merlin Legend 7.0 V 10.0. This looks like a promising solution, but without sounding to dumb, what adjunct number do I use? If this is something specific to my environment, is there an easy way to figure it out? If it is just the extension number I am...

I think I have version 7 of Merlin Legend, but I can't remember how to check. I know there is a code to find out on the phone, but I haven't done it in a while. Assuming it is version 7, are mfm extension numbers hard to set up? Thanks!

Thanks for this tip. I did check these, and I may have been confusing in my original message. Normally when I dial one of the extensions that was already set up, it acts the way I described, and there is no phone in this office that is assigned to those extensions. However with the one I am...

I am somewhat of a novice with this system, so I don't know if I can do this myself or not, but I do know some basics and this problem seems like it shouldn't be that difficult. Basically I have a remote location that has less than five employees and they are using a different phone system...

Thanks merlinman. I didn't realize that you can use the SA ring line to call someone and make it ring. Anyway, I ended up going into programming and picking the SA line that was the first line and then going through the list of options to find Voice. Then it had send and receive and I...

It is actually SA Voice -I, SA Voice -I, and SA-00 Ring from bottom to top. But I am assuming that should mean that both SA Voice lines would allow the person calling to go straight to speaker... Is that not correct?

Thank you 1043. This fix seems to work on the phones. But the original phone I was working on, is not working correctly. I am wondering if I did something to cause the SA Voice button to act like the SA Ring button. No matter what order I use, it always rings instead of going to...

Thanks for the quick response. I have one phone I have been messing with, and I have made it work by doing something, and it is probably the **10, but if that is how you do it, then shouldn't you be able to undo it by doing a Feature 00 touch SA button *10 I tried doing this on the phone I...

I am a newbie with almost no experience working with this system and I am working on a Merlin Legend system trying to figure out how to set up a basic feature on the phones in the office. Right now, whenever someone dials another extension, it automatically goes to speaker whether they are on...

Thank you so much. I was able to get the extension by having someone look at it when I called them. I forgot that when you go into program mode it displays the information there as well. Thanks to everyone who responded.

Let me start by saying I am a novice with phone systems. I have three very thick manuals for this system, but I can't seem to find what I need. I am trying to move phone extensions for two phones. I have done this before by renumbering the first extension to a random unused extension and then...