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This sounds like an authentication issue for your outgoing SMTP server. Go into your email settings and check the "My outgoing server (SMTP) requires authentication" and then select the "Use same settings as my incoming mail server" radio button. I had this same issue and it fixed the problem...

Thank you so much for this. I was having the same problem. Worked like a charm.

The user failed to tell me he was using a wireless router. I had him plug directly into the modem and he is now able to stay connected. Thank you for your help and suggestions.

Just found out that the users is using Broadband and not DSL. Not sure if that will make a difference, but thought I should mention it.

Thank you markdmac. I will try that. If anybody else has more ideas, that would be most appreciated. I want to bring a list of ideas with me so I can sit down with the user and fix this issue. Thank you.

Hello, Our company uses TS to connect our remote users. We have a Win2k server running TS with various users from around the country remoting in periodically using high speed internet connections through various ISPs. I have about 10 different users that connect from time to time with no more...

Well, we can considered this a closed case. I took the advice of a few of you and found a "dumbed-down" PCL 4 driver. Worked like a charm. Although, I did look into Thinprint because of all of this and I have to say I am impressed with it. Nice product. Thanks for all your help.

Thank you Andy, I will give that a try. I'm glad to see that I am not the only one with this problem. Brian

I checked disk space, no problems there. Just to clarify, I have the printer setup through the LPT1 port. The user opens TS, the printer is carried over to TS, then the user tries printing a document and it errors out. I have spent many hours with this user configuring different settings, but...

The clients are Windows XP. I am sure the drivers are fine. I am starting to wonder about the printers themselves. Is it possible for printers to not be compatible with TS. The printers in question are Brother 1140. Any help is much appreciated. Thanks.

Hello, I have a Win 2000 server with terminal server installed. I have users that access this server from various different locations, including some out of state. Everything works fine except one printing problem. All users have local printers setup (on the lpt1 port) and when they log into...