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Question The IBM support team requests the db2diag.log file for analysis of DB2 related issues during the Tivoli Storage Manager failure analysis. Many administrators would not be aware of the location of the file in DB2 directory for Tivoli Storage Manager, This document explains on how to...

Problem(Abstract) During troubleshooting of problems with SystemState backup or Open File Support/Online Image using VSS, it is sometimes useful to test the VSS portion by itself. Resolving the problem With Windows 8, 2008, 2008 R2, 2012, and 2012 R2, Microsoft included a tool called...

Problem(Abstract) This document provides information on how to obtain the list of indexes that the Tivoli Storage Manager server uses. Resolving the problem You can get the list of table indexes that are used by the Tivoli Storage Manager server by using a select command from the...

IBM FTP Site that contains ADSM 3.1,TSM 3.7 - 7.X Server maintenance codes NOTE: The codes does not contain any license files. ftp://public.dhe.ibm.com/storage/tivoli-storage-management/maintenance/server/

IBM public ftp site that contains client code ftp://public.dhe.ibm.com/storage/tivoli-storage-management/maintenance/client/

[link https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Storage%20Manager/page/PDF%20versions%20of%20the%20IBM%20Tivoli%20Storage%20Manager%20Version%205.5.x%20documentation]TSM 5.5 Manuals in PDF format[/link]

Problem Frequently opened admin sessions, such as those opened by third party monitoring software, can hang on RedHat 6.5, 6.6 and 6.7 server. Symptom The QUERY SESSION command will show sessions hung in a run state, possibly for a long time. 42,082 Tcp/Ip Run 0 S 160 366 Admin WinNT...

Problem(Abstract) After the backup runs for some time, the DB2 lanfree backup failed with SQL2033N and return code -72. Symptom The following messages are displayed in the db2diag.log file: 2014-10-27-21.07.19.678712+330 E329353406E496 LEVEL: Info PID : 23967 TID : 140713299797760...

Problem ANR0131E SQL1585N and SQLSTATE=54048 can occur with Tivoli Storage Manager start failure Operating System: Linux, Unix Symptom You may see the following startup failure when running server in the foreground: ANR0131E tbrsql.c(1671): Server DB space exhausted. ANR0162W...

Problem(Abstract) A Tivoli Storage Manager client backs up to a FILE storage pool. The client backup session, and may others, remain in MediaW state for a long period. Symptom The QUERY SESSION administrative command shows the session in MediaW. For example : 1 MediaW NODE1 Waiting for...

Problem(Abstract) Server startup can fail with ANR0172I , ANR0162W and SQL2036N Symptom The following error messages will be encountered when the Tivoli Storage Manager server fails to start: ANR0172I rdbdb.c(2356): Error encountered performing action ActivateDatabase. ANR0162W...

Problem Some FILE device classes may be shown with a critical status on Operations Center without a clear reason. Cause By default the critical status for a FILE device class is displayed if the remaining space on the filesystem(s) defined in the device class, cannot fulfil 50% or more of...

TSM 7.1 Messages http://www-01.ibm.com/support/knowledgecenter/api/content/SSGSG7_7.1.0/com.ibm.itsm.tsm.doc/r_messages_tsm.html?locale=en

Problem An Hyper-V guest backup start message ANE4172I and end message ANE4173I in the Server activity log displays 'VMware' instead of 'Hyper-V' Symptom The following Server activity log messages : ANE4172I (Session: xxx, Node: <target node>) Starting Full VM backup of VMware Virtual...

Problem After a Tivoli Storage Manager server upgrade from V6 to V7, the register license fails with the ANR9613W message. Symptom License registration fails with below error: ANR9613W Error loading /opt/tivoli/tsm/server/bin/dsmlicense for Licensing function: One or more symbols missing...

TSM 6.X Performance Tuning Guide in PDF format http://www-01.ibm.com/support/knowledgecenter/api/content/nl/en-us/SSGSG7_6.4.0/com.ibm.itsm.perf.doc/b_perf_tuning_guide.pdf

Question The Tivoli Storage Manager Operations Center can send a daily email report about the status and health of the Tivoli Storage Manager data protection environment. The "to" field in the email received will be shown as empty. Why is this the case? Answer This is working as designed...

Question What are the file size limits used to determine if adaptive subfile backup will be used? Only Windows os Answer Adaptive subfile backup is not used for very small files (less then 1KB in size) or for very large files (bigger then 2GB in size). This information is valid for all...

Tivoli Storage Manager Server 6.x ISA Lite collector. http://www-01.ibm.com/support/docview.wss?uid=swg21442389

Problem(Abstract) After replacing a drive, you may receive the message "ANR8963E - Unable to find path to match the serial number defined for drive drive_name in library library_name ." Cause Since IBM Tivoli Storage Manager version 5.2.0.0, the server checks drive serial numbers when...