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  1. filakio

    Avaya Session Manager "invalid domain in From: header"

    Yeah, I figured it out. I didn't have iodstd defined with the correct domain. Only iosrcd. Thanks again for everyone's feedback!
  2. filakio

    Avaya Session Manager "invalid domain in From: header"

    Thanks again for the suggestions. I am getting the forbidden error from session manager. I did confirm that the domain name "company.com" matches between the adaptation and domain management. I had "company.com" picked as the domain under the dial pattern I'm testing with and it doesn't work...
  3. filakio

    Avaya Session Manager "invalid domain in From: header"

    Thanks for the feed back. This is a SIP connection between the session manager and Cisco CM. I have a dial pattern with the domain defined but still getting the forbidden error. Geo is disabled at this time. Anything else I should try? Thank you.
  4. filakio

    Avaya Session Manager "invalid domain in From: header"

    Not sure how to fix this. I have an adaptation set up to change the ingress source domain to "company.com" Under domain management I have a SIP entry for "company.com" When I place an inbound call and it hits the SIP entity with that adaptation I see the domain gets changed to "company.com"...
  5. filakio

    AACC Newb question:

    I'm new to AACC and want to re-route calls off premise based on ANI (calling number), possibly thousands of numbers. Does AACC support database queries to access a customer table and then route the call based on the certain criteria? If so, what components are required to facilitate? Is...
  6. filakio

    Change ground start to loop on MM711

    Thanks Mitch but now I have new questions. How do I access the CM page? Web, Telnet, SSH? Is there a way to tell what the address is to the CM page in the G350?
  7. filakio

    Change ground start to loop on MM711

    I am not familiar with the G350 media gateway but I do have access to it via telnet. Is there a wayto configure the mm711 board from the telnet CLI? I don't really see any telephone options.
  8. filakio

    How to replace a 9620?

    There's nothing to program so that the extension from the old phone transfers to the new? Thanks.
  9. filakio

    How to replace a 9620?

    Newbie to S8300 admin and we need to replace a broken 9620 w/ a new one. Can someone provide the steps to accomplish this? Thank you.
  10. filakio

    multiple fax pages failing

    We had similiar issues with a couple of VG224's and we changed them from SCCP to H323 and it corrected the issues. We tried the fax relay settings with no luck. I believe you can use SCCP with CCM 4.2 or higher. We are running 4.1.3. - FIL
  11. filakio

    Overhead paging with Cisco CCM 3.3(3)

    We've used 7905's with auto answer enabled on the DN. Use the handset port for your voice leads to the paging horn or speakers. You could also use other phones if you have a spare. I am not sure how it would work with your amp. We've tried one of the analog Bogen Tam's but you are only...
  12. filakio

    Can't Administer Merlin from Intuity:

    When we try to access switch administration from the Intuity we get a screen that says "Welcome to the Merlin Legend, press any key to continue." We press a key and the screen is just blank. It used to display function key options but no longer does. Any assistance would be greatly...
  13. filakio

    Call Park settings/configuration

    It's done in Call Manager Administration. Go to Service>>Service Parameters. Choose your publisher and the Call Manager Service. Look for the call park reversion timer. It's set in seconds. Filakio
  14. filakio

    Cascading 7940 and 7960's

    Can either of you tell me how to chain a phone? or is there a document out there? I have always been told it can't be done. Thank you. FIL
  15. filakio

    Can't find slave hard drive

    The jumpers are set correctly. I'm not sure what you mean by cabled. How do I find out? Thank you. FIL
  16. filakio

    Can't find slave hard drive

    I added a second hard drive from another XP machine but I can't find it. I can see it in the bios but if I go to disk management I don't see it. The hard drive was a slave in another xp box and I added it to my xp box. Any suggestions would be greatly appreciated. Thanks in advance. FIL
  17. filakio

    Tracking outcalling number in Intuity.

    We are getting complaints from a residence that is receiving calls from our voicemail. Is there anyway to tell which mailbox is outcalling to this number? I changed the route pattern for this number to route to my cell in the meantime. Hopefully I will be able to find out which mailbox is...
  18. filakio

    Hold Timer

    Anyone know if there is a hold timer that can be set on CCM 3.3.3. We would like a ringback after 2 minutes. We only know that it works with call park. Thank you, FIL
  19. filakio

    Personal Assistant user licenses:

    Does anyone know how to tell how many user licenses are being used for Personal Assistant from the server? We purchased a certain amount but we are unable to tell how many we are using. Thank you, Fil
  20. filakio

    Unity message delivery to personal folders:

    Voicemail messages have to be in the users Inbox on our exchange server in order for them to listen to their messages from the phone, but some of our users have all of their mail delivered to personal folders on their local machine. When this happens they are unable to retrieve messages from...

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