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Hm, haven't seen the Y before, but I'll give it a shot to see what happens.

Yes, voicemail is ticked off. But regardless of voicemail it should be rolling over to the overflow group. If you watch call status it rings only the main group, then enters queue even though queue is turned off.

Just upgraded a 403 to the new v3 software and am having an issue with hunt groups. The lines all ring to the main hunt group and are supposed to overflow to another huntgroup. The thing is, that it never rolls over to the overflow group or even to voicemail if I take the overflow group out of...

That is how I had it setup, I was just lazy typing it all in. This is also going over a PRI if it makes a difference.

I am trying to setup a short code to dial long distance numbers which require service provider account codes, but am having no luck using 2.1.27. I have tried using D1234 and ,,,,1234 but it still won't ring out. Anyone have any suggestions for this? Thanks.

Those settings have been in place for quite some time now. This has only started happening with the 2.1(15) release.

We have 3 networked IPOs and just upgraded to 2.1(15), I had programmed some of the local phones with blfs/call buttons for users located at the other sites and it worked fine. Now the IP Office deletes these buttons for users on the other systems at will, you can put them back in and they work...

thanks, that is what I was guessing. Get to yell at a couple of companies this morning then... things are starting off well today .

I have set the caller ID on all our dial patterns in the short codes with the s1234567890 to force all calls to show our main number. However only "unavailable" is shown when we make a calll with our PRI. Any suggestions, or do I need to complain to the CO?

30362, I did this on our system by setting up a phantom user that has forward unconditional on and put the number in the field and in the incoming call route for that number send it to that user so it gets forwarded back out.

Is it possible yet to interface directly from the IP Office to an Audix? From what I can tell that is not the case but I wanted to double check before breaking the news to someone.

Thanks for the replies... one more question though. I thought the PRI module had a CSU built into it? Is that sufficient or do you think I need to get one?

I need to tie a 406 into a 403 for a demo using the PRI modules, but I am having a hard time getting the two to talk. I have tried all sorts of settings for both boxes, and am stumped. Does anyone know the settings required for the lines to get them to work, and also does this require a...