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Thanks to all for your posts... I can see this is a forum that will be very usefull.

I thought of the port based security but we don't know when people are moving (desktop support is a different department) not to mention some of the jacks are designated for Notebook use. This would create some administrative overhead that we don't have time or manpower for. I have thought of...

That is a thought it may not be perfect but this will help me narrow things down. As well as keep the cost down. Our Aruba wireless solution tells us approximately where the rogue AP's are so that isn't an issue. The issue is where are they connecting on the switch side. Once I find the port I...

I am starting to work on removing some security issues. One of these being Rouge Access points on the network. I can see that they are out there. however is there a simple way to see the port they are plugged into the network? I don't know the mac address and I can't connect directly to their...

I am trying to understand the use of drop while on a conference call. I have a customer running 2.1(35) with 2420 sets they would like to be able to drop specific callers out of an ad-hoc conference call. What they are getting is they drop the whole conference call when they press Drop. I...

I saw this working on one T1 with wink start. they tried to duplicate this on another IPO with the same provider. they couldn't do it. I am not sure how it worked. I didn't get the chance to see what the provider was sending and how they were sending DNIS and ANI. this is why I rarely put the...

I have a location that keeps having problems with their EU24 console and BLF Buttons what we are finding is that the receptionist can’t use the buttons to make or transfer calls. I believe that that all the other functions work fine in that she can see when they are on the phone etc.. Has...

I was running into this and had to change permissions in IIS to allow anonymous access to the reporting folder. I also had to change permissions on that folder as well. I did get it to work after hacking all the security of 2003 and allowing anonymous access to the reporting and CCC folders. I...

CCC v5 Server is a P4 3.0 running win2003 base unit is a 412 so no I am not directly connected I suppose I could put the CCC server on a different subnet but this could cause quite a bit of traffic that the 412 shouldn't have to pass...

HELP! I have a location that keeps having issues with Agents showing up as not logged in when they realy are. the other odd thing is reporting seems to be off. Has anyone run into this? frustrating part is we have Avaya Maint and they want to charge us $150 per 1/2 hour just to look at it.

Look for a space after the username in the user form. This has been the cause when I have had trouble with this. If you look in the log of VMPro you will see an error about "message not sent".