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We experienced this same ticking problem last week. Started on Wednesday. It was only occuring on calls (inbound and outbound) via our MCI long distant circuits. Called MCI and they tested all four circuits early Friday morning. They reported back finding no problems. But, have not had a...

Boy is my face red! Thanks to everyone who offered solutions. We are running release 12i.02.0.111.4. We were about five releases behind prior to upgrading to 12i. The assistants establishing conference calls would place the caller on hold, dial the desired extension, establish a connection...

Thanks for your responses. Ext 2222 has the same cor as the other extensions. In sys par internal and external conference settings are both six.

It's the extension (2222) that cannot be conferenced on. The originator has established the conference call and wants to add 2222 to the call. The originator presses conference dials 2222 and cannot add 2222 to the conference call. My feeling is that there is a problem with extension 2222...

Thanks for the response. It's a digital phone...6424D+. The problem is unique to this individual. Have not had any problem with conferencing up to six people on any of our other phones.

I'm stumped on this one...user one has established a conference call, total on call..three people...when he tries to add an internal person (call the internal person 2222) to the conference call he cannot. This is a continuing problem only with extension 2222. I've checked 2222's station...

Is it possible to program an extension to have distinctive rings for bridged appearance lines? In other words one ring type for user's extension and other ring types for bridged appearance lines on that user's phone.

Thanks for the responses and suggestions!

How do you re-set a previously used voice mail box so that the new user gets the Audrey Audix prompts for setting up their voice mail box? I'm simply a back up person for our phone system and our sys admin insists that once a voice mail box is activated you cannot put the Audrey prompts back...