Object > Text Wrap. Your path you assign your wrap to needs to be brought to front and your text needs to be in a bound box (drawing a box with the text tool). All elements need to be on the same layer as well. Hope that helps.
You'd have to open .psd file in Photoshop, unlock the group which should give you a path of the mask, then turn that path into a clipping path. When importing into Quark, set your picture box to recognize the Embedded Path. Might not be so efficient if you have multiple masks.
If you are still losing your masks after selecting "Flat Image" in the "Options" section of the Photoshop Export dialog in Illustrator, then post what versions of ea. software you're running to better assist.
If the open arrow tool (white arrow) is used before selecting the pen tool, holding command key reverts to the open arrow tool, letting you move points around.
You need to make the 6 circles a compound path (Object > Compound Path > Make). Open the Pathfinder window (Window > Pathfinder). Then with the 6 circles on top or in front of the big circle, select all the circles and click the "Subtract from shape area" under Shape Modes (second box I think)...
If you've taken the Support Essentials class recently the test should be a breeze. If not you can buy the text book and read it.
http://www.peachpit.com/store/product.aspx?isbn=0321514963
I took the test for 10.4 and it consisted of 60 -80 questions, all multiple choice. Costs around $200
If Quark is unexpectedly quitting and your users are hitting the reopen or retry buttons, that resets their prefrences thus requiring you to re-check the auto activation in utilities. Highly unlikely that Suitcase is turning off by itself. There may be an underlying problem like corrupt font or...
Delete your font cache. Assuming you're on a Mac: Macintosh HD > Library > Caches > com.apple.ATS. Delete this folder (you'll need administrator rights) and restart. You can also search for a font cache cleaning utility like Font Finagler or Font Nuke. At one time I found and app. called Tiger...
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