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Make sure the switch is act switching every night if its a large site.

We had a problem just recently on release 4.5.194. Resolved it by recycling the .net collector. SP3 is out for the 6110 end of this week apparently. You can download it from MOL.

Please can you post the outcome in this forum. I'd really like to get to the bottom of this problem.

How do I view the buffer (assuming there isn't a CDR device attached)? What are the commands?

I would try what manfmmd suggests at each site. I have had this problem before and it was a faulty port.

Thanks Bobg1, how do I get to the buffer? Do you have the commands I need?

Does the Definity store its call records somewhere (like a buffer or such like?) or is it all output real time with no history kept on the switch. It would be useful if I could see what the raw data is to find out if it is the switch or the front of house system corrupting the information...

Ok I've emailed Tek-Tips, I'll post back if any joy, thanks

The number dialled is known to the customer so I don't think its toll fraud. But I will check.

are there any plans to have a Mitel forum, how would you get one started?

I thought about the time but it doesn't seem to correlate as some of the calls are throughout the day. Its affecting 2 rooms. I thought it might be the analogue phone not being set to Time / Break recall but one of the phones affected is a digital set. I also thought it could be what Jgideon...

The problem is the hotel room where the phone is is unoccupied. There has been no calls made from the room. I thought it might be because the time may have been reset on the switch or that the recent power cuts they have experienced have caused it?

Thanks....its a data module..the extension in question is an analogue extension in a hotel.

I have a Definity G3Si V4 which is showing some calls that are lasting 10 hours on our call logger. I have looked back to see if someone had changed the date or time but no joy. Any ideas why this would happen?

I also need help with this. I've checked the Audix and Server name and they are on the system. Could it be anything else I'm missing?

Thanks guys....I'm trying to get a copy of dreamweaver so I can get started.....thanks for all your comments...

I know....and its here for all to see....;-)

Thanks, will try and see what happens!

Just discovered the majority of phones are analogue...sorry...anyway to get it to work on analogue phones?

I want to be able to light the MWI on a number of different phones, is this possible? Customer has a mailbox a number of users access. Can the system be programmed to light the lamp on more than one phone so they are prompted to check the mailbox? Any help appreciated.