Multiple Message Waiting Indicators for Mailbox?

[discomonkfish]

I want to be able to light the MWI on a number of different phones, is this possible?

Customer has a mailbox a number of users access. Can the system be programmed to light the lamp on more than one phone so they are prompted to check the mailbox?

Any help appreciated.

 

[Frith]

Set up a button with "AUT-MSG-WT". You'll have to enter the extension with the common mailbox. Should work. Good luck!


Doug Frith
Accord Communications

 

[discomonkfish]

Just discovered the majority of phones are analogue...sorry...anyway to get it to work on analogue phones?

 

[avayaman]

You should be able to specify the mailbox in the station form for all of them, you might run into some issues with too many lamps. I know on a Nortel switch if you have 2 2500 sets the lamp won't always light on both, but in that case they are the same physical extension. In this case the phones are all differeing extensions, just activating on a single extensions MWI, so I don't think it will be an issue.

Paul Beddows

Avaya Consulting, Implementation, One on One EAS & Definity Training for PBX Administrators.

Vancouver, Canada
E-mail avaya@vancouver.hm

 

[discomonkfish]

Thanks, will try and see what happens!