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We did solve this problem by manually removing the dependencies from the registry key HKey_Local_Machine\sytem\currentcontrolset\services\crystal info sentinal. Hopes this suits you Kind regards,

After installing the latest CE hotfixes the problem seemed to be solved. Hopes this helps others as well.

Try to enter a 'default' date value within your crystal report. If you refresh your report within info desktop, the entered value will be retrieved as well within your parameter values. This will provide you with the correct syntax.

Question to Turkbear : Within the crystal management console/server information there's the RAS-server (crystal report application server). Within the properties of this server, there's a database tab which displays the max. number of records. Does the statement you gave here alter this...

Reply to Bessebo. Yes indeed, The same report in seagate info v7 can be printed/viewed without any problems, and the report contains data. In Crystal enterprise, only header/footer fixed text is visible, and the report contains no data. I must mention that some reports are quite large...

Hi there, I'm facing exactly the same problem, but even worse... after I entered the user ID and password, the report shows with no data. I guess that this is because the data is calculated within a subreport, which is based on a stored procedure. Some reports even prompt to enter a specific...

Since this was a standalone installation of info desktop, the default value of the flag 'sentinel communication protocols' was checked as standalone, not to communicate with other systems. Unchecking this flag solved the problem

Hi there, I'm facing the following problem : We have crystal Info desktop v7 running as a stand alone APS on a PC. Now we installed crystal enterprise v9 on a server, and we want to import the existing instances of the reports from the CI desktop into crystal enterprise. While using the...

Hi there, I'm facing the following problem, hope someone can help. I've installed seagate info on a win2000 prof machine, as a standalone APS. On this machine the APS and sentinel services won't start. the log-on user profile is a domain administrator with enough priveliges, password is...

Hi there I'm still facing problems with the HTML viewer within CE. On the machine where all the services are running, there's a directory c:\program files\common files\Crystal decisions\2.0\crystalreportviewers\htmlviewer However, when this viewer is selected as default, an error message is...

I already checked the event log, and CE logging, but no errors are generated there

Hi all; using the dhtml viewer as default generates following message whilst viewing a report instance "There was an error retrieving data from the server: Error in loading DLL". ActiveX viewer seems to work fine. What should I do to solve this problem ? Thanks in advance

How should I implement modifications on an existing report in CE portfolio ? Within Crystal info, there was a 'refresh' button on the object to implement modifications on an existing report. How does Crystal enterprise handles this ?