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And, as far as automatic line selection... they are selected in the order they are put onto the phone?

What a strange setup that is. I feel as though this might be a major project... And, if I understand correctly, the lines are ALWAYS added in the button order, right? So, I couldn't have a line on buttion 3, 4, 5, 8, and 9... skiping button 6 and 7, right?

Is there a way that I can assign a certain line to a specific button on an MLX 28D phone? So, I want to program lines 1 thru 5 to the buttons directly above Intercom/Voice buttons. However, when I assign the lines to the phone, the choose their own spot, and I can't seem to re-assign those...

I am using WinSPM to assign lines to some of my extensions, change the line selection, and set all lines to immediate ring. If I program an extension (let's say 57), and set it how I want it... then using the COPY EXTENSION portion of WinSPM to copy extension 57 to extension 56... nothing gets...

cvrbob.... thanks for the input. So, if two extensions were in forwarding mode, and were part of a calling group... if a call was transferred to that group, the call would just ring at the extention, rather than being forwarded? What about creating a calling group for my two extensions, and...

franke... Thank you for clarifying that. In that perspective, I have a single 800 line (that line is by itself, and if it is busy... the caller hears a busy signal until that line is free again). My questions was routing that call from that line internally. I am going to have my Auto...

franke... Thank you for clarifying that. In that perspective, I have a single 800 line (that line is by itself, and if it is busy... the caller hears a busy signal until that line is free again). My questions was routing that call from that line internally. I am going to have my Auto...

Yes. I have one line (Line 1) that is my toll free line. We now would like to "load-balance" that line with two external numbers.

I was curious if someone knows how to possibly do this.... I have a toll-free number that rings into my building on line 1. No other calls (aside from that toll-free call) rings in on that line. On this line, I subscribe to the phone company's "Call-Transfer" feature. I want to setup 2...

Thank you for all of your help so far with this. I want to just clarify a bit now. So, Jinxs, you were saying that my dialing plan will change to a 3-digit plan? When I look in the WinSPM program, and print the system inventory... on the detail of my last card (which is the VoiceMail Card)...

I am new to this aspect of the Legend system, so please forgive me if I ask redundant questions. Like so many others out there, I have a two offices with a Merlin Legend 7 system. One of our offices is going to be moving to a new location, and half of the other is moving to the space that will...

I am getting ready to add another 408 card to my Legend system, but before I did I wanted to see if there might be any issues in doing this. Basically, we use a 2-digit dialing plan in our office. Extension 10 thru 57 are actual extensions (MLX), and 58 thru 65 are voicemail ports. If I...

If I were to turn the Voice Announce function on an extension to be "always off" does that mean that if someone uses the "intercom Voice" button to call the extension, that the extension will just ring, instead of the speaker phone turning on?

On a side note... I would like to use Win SPM to program it. Thanks.

I installed an MFM card in an MLX-28D phone. Works well. But I discovered that the MFM card is treated as it's own extension. So, on that note.... how do I go about assigning an extension number to the MFM card, and how do I set it up to ring when the extension I put the MFM card rings...

Apparently there is a problem doing searches on this system right now, so please forgive me if this has been ansered already. I am just curious, I have my Legend system setup to dump all SMDR (inbound and outbound). It is working well, but I was curious on some of the logs. Some of the logs...

Thanks for checking that for me. I will try this when I am back at that phone system. I think my voicemail ports are 34, 35, 36, and 37. So, I will put forwarding from extension 10 to extension 34 and see if that works. Do you know then, if it does work to have that extension in forwarding...

Thank you for the prompt reply. I did try that already. And, that would work well, except that when the call forwards to the first voicemail port, the caller hears "Welcome to Partner Mail VS. Enter Extension and # Sign." So, the caller hears the voicemail logon prompt, rather than the auto...

I need a bit of help with initial programming of a Partner ACS 6, and Mail VS 4.1. I have 15 extensions right now and a receptionist. The receptionist sits at extension 10, and that phone is programmed to ring all 6 lines immidiately. The other extensions are set to "no-ring." I have setup...

How can I change the remote admin password for a Merlin Legend system? Is it possible to change it using WinSPM? Or does it have to be changed on site? Thanks for the help.