BrentEaston
IS-IT--Management
I was curious if someone knows how to possibly do this....
I have a toll-free number that rings into my building on line 1. No other calls (aside from that toll-free call) rings in on that line. On this line, I subscribe to the phone company's "Call-Transfer" feature.
I want to setup 2 phantom extensions in a circular hunt together. So, when a call rings on Line 1, my Merlin system will ring extension 720 (which externally forwards the call to an outside number). Then, the next call that comes in, my Merlin system will ring extension 721 (which externally forwards the call to a different number).
When I setup the phantom extension numbers, I will externally forward the calls by using *33 + EXT + * + external number + #
My goal is that two outside phone numbers can equally "share" the calls that come in on my 800 number.
Is it easy to setup a circular hunt with two phantom extensions and my toll free line (line 1)?
I have a toll-free number that rings into my building on line 1. No other calls (aside from that toll-free call) rings in on that line. On this line, I subscribe to the phone company's "Call-Transfer" feature.
I want to setup 2 phantom extensions in a circular hunt together. So, when a call rings on Line 1, my Merlin system will ring extension 720 (which externally forwards the call to an outside number). Then, the next call that comes in, my Merlin system will ring extension 721 (which externally forwards the call to a different number).
When I setup the phantom extension numbers, I will externally forward the calls by using *33 + EXT + * + external number + #
My goal is that two outside phone numbers can equally "share" the calls that come in on my 800 number.
Is it easy to setup a circular hunt with two phantom extensions and my toll free line (line 1)?