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Hi I have Avaya interaction center IC 7.2 connected to Definity system Without any known reason (no upgrade on any avaya component), agents who have mail channel enabled, started to get error: Failed to laod JVM.DLL. WebAgent cannot be launched. After that application is just closed When I...

I thought that it is a bit complicated then it realy is. It was a problem with sw versions. Now it is working properly. Thanks guys!!

OK I am downloading it now. But I am interested in several things: - can I join conference only dialing short code that is pointed to VMPro module? - where I should put Bridge number in IP Office? - when I hear "Please enter your conference ID and press # (pound/hash) to finish" I should...

Hi! I have installed IP Office 4.1(12), ConfCenter 2.0 and VM Pro 3.2 and set up everything (I think) by the book but something is missing, because when I intent to connect to conference I get the message that there's been a failure. With short code a access the conferencing module in VMPro...

Hi all!!! I am trying to connect S8300 CM5.0 and IPO 406 over T1 trunk. But without success. Could someone tell me how to do it? Thanks.

Hi all!!! I am trying to connect IPO 406 and S8300 CM5.0 over T1 trunk. But without success. Could someone tell me how to do it? Thanks.

NVRAM init is not helpful

Hi I have a prolem I have G350 with MM314 but I cannot manage to put MM314 to work In ASA I cannot see the module wich is allready inserted Do I have to set up something in ASA or via console on G350 to make it work?

Hi all on one site I have a problem with IPO SoE, sw version 4.0(10) I have 12 users (8 ds and 4 pot), 3 analog lines and 4 BRI Customer says that the calls are randomly dropped, sometimes the telephone rings but they cannot take a call I have a trace log but I don’t see anything strange in...

Thanks a lot!

Hi, all Can anyone tell me how to set fax over ip? I am using S8300/G350 v.5.0. and IP Office - SOE v.4.0(10) S8300/G350 side: on IP trunk I've set: - DTMF over IP: out-of-band - Direct IP-IP Audio Connections: n - IP Audio Hairpinning: n on ip-codecset 1 I've set: - Audio Codec: G711MU -...

I'd like to add that systems are on same subnet, literaly side by side

Hi, all Can anyone tell me how to set fax over ip? I am using IP Office - SOE v.4.0(10) and S8300/G350 v.5.0. IP Office side: on ip trunk I've set: - GW address: <S8300 addr> - Compression mode: Automatic Select - H450: None - Enable Faststart: Checked - Out of Band DTMF: Checked - Allow...

thanks I've got it work

Hi all! What I should do to connect to S8300/G350 v4.0 with VAM v4.0.11? HELP!

I've tried to connect to S8300/G350 v 4.0 with VAM v4.0.11 and I didn't successeded! I've created new suser but nothing happened. What prof 18 means? Thanks

User on XP machine has administrator rights on that machine. Do you know what I have to set on server machine and/or XP machine to make CCV works?

Hi all! I have IP Office 406 DS with sw 3.2(17) and CCC V5 running on Windows server 2003. When I'm using CCV on CCC server machine, everything is OK. But when I am using the supervisor's PC (XP Profesional), I can see DeltaServer, but when I try to connect I get this massage: "Permission...

Thank you! I solwed a problem! I should hit esc in just right time, after Programming FPGA ... FPGA Version 89 Expanding MPPC image ... and after that was easy. here is a star!

I am doing that but Terminal gets blocked and I can't enter any command