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  • Users: M62
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  1. M62

    OneBox Route Code

    Cheers Dok, but it is most definitely a problem with the OneBox, we do not utilise OP via our MX-One. Have used several DDI’s including the RC currently pointing at OB1, but as soon as I point at OB2 it requests a security code. Have noticed that the problem only manifests itself when dialled...
  2. M62

    OneBox Route Code

    Using 7.50 & is just a plain & simple pilot number for an auto attendant. Have another box at 7.00 which is fine?
  3. M62

    OneBox Route Code

    Thanks Dok, we are currently set at Phantom Extn... DNIS & Trunk instead of asking for security code, returns "does not answer" then proceeds onto the relevant script
  4. M62

    OneBox Route Code

    OneBox v7 (OS Server 2003)… have just setup a Route Code, but when dialled the server responds with “please enter your security code” repeats this again, before successfully routing to the appropriate script Have another OneBox running on Server 2000… Route Codes operate fine on this box...
  5. M62

    Hide CLID

    As cowboz stated, is acheived via ADC. KSCAC:DIR=XXXXX,ADC=0001000000; EXCAC:DIR=XXXXX,ADC=001000000;
  6. M62

    PUG problem

    whosrdaddy .....your living up to your name. Many Thanks.
  7. M62

    PUG problem

    VERSION=CXP1010102/4/TSWSP3GB1.18/R4A 07:25:05 THU 06 DEC 2007
  8. M62

    PUG problem

    Thanks guy’s… but definitely not a SERV issue (D5=1) The problem is sporadic, have users who are adamant they can pick up a specific DN in one instance, but not the next.
  9. M62

    PUG problem

    Experiencing a problem with PUG facility. Group members are complaining of an intermittent failure to ‘pick-up’ calls ringing within there group. This is across a 55 LIM system @ BC13. Problem appears to have manifested itself post BC13 upgrade. Anyone else had a similar experience ?
  10. M62

    Voicemail advice

    Thanks for the info, will help in producing a comparative against a OneBox quote. Cheers.
  11. M62

    Voicemail advice

    Anybody using & recommend a Voicemail system for MD110 (BC10) other than OneBox ? (x8k + users)

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