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Thanks guys, always grateful to the expertise than can be found on Tek-Tips

I am hoping that someone out there can help me with my query and thanks in advance. I have just taken on a new telecoms role and the company I work for have just recently inherited some legacy Avaya/Lucent Definity PBX systems. I am quite familiar with the Avaya Communications Manager and it's...

Thanks firebirdscrambler, will do.

Hoping someone can help me with the following Features - Just looking for a brief description on what these are (in simple english if possible). Thanks Class of Service Name Mnemoic DECT Mobility Controller Index INDX DECT Mobility Contorller Location DMC Dialable DN BUID Extended Message...

Hi, Does anyone know where I can get my hands on some sample CDR Records from a Cisco CallManager Express. Any help would be very much appreciated.

Group hunt will work on no answer also, try using a PLDN to a Group Hunt list. (This may be a European feature only) KieranR

Hi mattm31, Visit www.phoneware.ie, they have an application called PhoneMaster that will cater for 95% of your day to day needs. Check out there demo. Thay also have a billing application named CallBill and a web based directory appliction. KieranR

PhoneMaster can also be scheduled to download the Meridian System. If PhoneMaster is the default application for all Moves, Adds, and Changes then it will always be up to date with the Meridian. If however your vendor or third party tech makes changes through a terminal interface then a re-synch...

Hi, You are probably using a GHT(Group Hunt List) along with a PLDN (Pilot Directory Number) i.e. when you dial a specifice number (PLDN) this accesses a list of numbers and hunts through if calls are busy or not answered. In LD 20 print out the GHT and in LD 57 do the following to check the...

You will need to do a full re-synch in PhoneMaster as this will clear the database and re-build it. A re-synch shouldn't take long (depends on # of TN's and connection speed, if this doesn't resolve your problem try repairing the database using the PhoneMaster utilities. Regards, KieranR...