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The only other thing I can think of is that this user has her InfoView viewer preferences set to use ActiveX and is overriding the defaults. You can adjust the viewer in her InfoView by clicking the preferences icon and then selecting the "Crystal Report Preferences" tab. As you have already...

We use Crystal Reports Server XI, but the setting should be the same for BO XI R2. From the home page in the Central Management Console, select "BusinessObjects Enterprise Applications". You should then see a list of applications - click on "InfoView". Scroll to the bottom and you will see...

.NET: http://support.businessobjects.com/library/kbase/articles/c2016957.asp Java: http://support.businessobjects.com/library/kbase/articles/c2017487.asp

.NET: http://support.businessobjects.com/library/kbase/articles/c2016957.asp Java: http://support.businessobjects.com/library/kbase/articles/c2017487.asp

I have a similar issue. We must change our database password regularly. When we do, I use the Business Objects "Schedule Manager" administration tool from the Launchpad. This utility allows you to change the datasource and/or logon information for multiple reports simultaneously. The problem...

Super - glad the fix worked for you as well! [thumbsup] Business Objects support told me they were going to create a knowledge base entry for this issue. I guess it hasn't been created or posted as of yet.

This sounds similar to the problem we had with AD SSO when installing CRXI Server. It seems that with a Windows 2000 server, ASP .NET creates a directory for temporary files in the following folder: c:\documents and settings\yourservername\ASPNET\Local Settings\Temp Try giving write...

I had this same problem (Crystal 9). I placed the "Experts" toolbar to the right of the "Standard" toolbar and the "Insert" toolbar to the left of the "Formatting" toolbar. With this setup, they seem to stay in their places. I couldn't find any other...