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  1. Dantbtel

    Call Pilot looses holiday settings

    Check that you have software release 2.10.06.If not, you have to upgrade the software by downloading it from the Nortel Site.
  2. Dantbtel

    66 blocks labeling

    try a pencil
  3. Dantbtel

    Can't hear callers with PRI 6.1

    Thanks for the input Guys. I am rather late getting back on a post about this because I wanted to talk to the Telco tech who worked on the PRIs.This is what he tells me. One of the 2 PRIs did go down after a thunderstorm, the Telco got an alarm and they replaced some of their equipment for the...
  4. Dantbtel

    Can't hear callers with PRI 6.1

    We have a customer with Norstar 6.1 and two PRIs that have been working fine until recently. 3 times in the last couple of weeks they have aquired a serious problem, incoming calls to the system cannot be heard by either receptionist answering the calls but the callers can hear her. PRI LEDS on...
  5. Dantbtel

    NRU 10.0 Operator Assist Problem

    Thanks Guys: I'll give it a go.
  6. Dantbtel

    NRU 10.0 Operator Assist Problem

    NARSBARS, I didn't try that. I have the same problem with newer FastRADS. Nortel says the Firmware upgrade allows older FastRADS (1/25/99 and earlier) to answer target lines on PRI in MICS 4.0 or later. BUT who knows.
  7. Dantbtel

    NRU 10.0 Operator Assist Problem

    Thanks for the replies Guys. I already have Bumped down the baud rate all the way to 1200. The timing factor mentioned might be an issue, because out of a dozen attempts I connected only once using Operator Assist. I'll be more conscious of it. As stated earlier Direct or Remote connections work...
  8. Dantbtel

    NRU 10.0 Operator Assist Problem

    I'm using NRU 10.0 to make a Remote connection to a MICS 6.1. I can do a Direct or a Remote connection no problem for backups or prog changes. At times I will have to use operator assist. When the operator does the (feature 9*0) transfer,nothing happens and my modem eventually times out. The INI...
  9. Dantbtel

    Backup for Norstar Flash

    Thanks for the info Guys. I'll see if I can get the utility from Nortel. It will be be quite helpful for this prob.
  10. Dantbtel

    Backup for Norstar Flash

    We have a geographic location where Hydro appears to be corrupting the flash memory in a number of Norstar Flash Voice Mails. Ups and Line Filter units do not appear to be providing enough protection and the Flash memory is lost. Is there a utility program like Norstar Manager, that can be used...

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