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start - menu - voice question - email action The email action has a $ in the file name so it should forward the recorded email. It does is you let the call go over the record length of the voice question, however if you hang up the email never arrives.

Sorry should have been a bit clearer. The email option works fine, if I set up a call flow to email a file, then tranfer for the email arrives at the inbox fine. However I am trying to use either a voice question or leave voicemail action to email the recoreded wav to a user. If I use a voice...

Has anybody got the Email Action to work in voicemail pro, I want to be able to get the caller to leave a voicemail and then have it emailed via voicemail pro.

Top man intrigrant, had spent a whole day packet sniffing to try and find the problem. As usual something completely different, yes a users full name had a comma in it. Seemed to run ok on 4.0.36, but taken the advise and gone back to 4.0.35 all still ok.

Have upgraded to 2.1.27 on IP Office 403, now delta server can not connect. Have tried down gradeding delta server and upgraded currently got 4.0.36 runnig. The config starts to load, shows some hunt groups then failes with an error "user list failed" then shows could not find server. Any ideas?

SMDR was running fine collecting data to a csv file. I have upgraded the box to 2.1.27 and the delta server to 4.0.35. The delta server can no longer connect to the IP office, get an error "could not find server xxxxx". Anybody got any ideas. This works fine on other sites.

We are currently using delta server to collect smdr logs, does anybody know of any good analysis software.

Which timers are you thinking of, flash pulse width? and do I adjust them up or down?

I have an intermittent analogue phone problem. Occasionally when you try to place someone on hold you press the recall button, either nothing happens unless you press it several times, or the call seems to go on hold and then immediately drop back to the call. I have tried different handset...

As usual a great help many thanks

Ok, not strictly IP Office however I have a situation where I am going to install IP office in a location and a couple of phones will be more than 100 meteres away. Therefore I will not be running cat 5 cables to the office but using fibre for data instead. I am thinking of using standard 2...

Many thanks works a treat.

Using VMPro I want to set up a menu which will take several hunt groups out of service and also have another option to bring them back in. I have created several short codes i.e. #91 200 sethutgroupoutofservice #92 290 sethutgroupoutofservice etc I am trying to create 1 menu option which...

Yep upgraded and working fine

I have a call flow with assisted transfer, I want the call to be transferred to an extension and if not answered in the "no answer time" then passed onto another menu. I have set this up ok but it doesnt work, on monitoring I see the call hit vm, on selecting the option for Assisted Transfer a...

So if I have voicemail pro and want to set it up so I can listen to emails, do I just need to get hold of the IP office 3rd party TTS license, or do I need any other software or licenses?

I am starting to look at 2 features of voicemail pro, firslty TTS and secondly database interaction. Does anybody know the differance between the Avaya TTS and the 3rd Party TTS software and which would you choose. Do you require the avaya TTS cd disk set. I am mainly aiming to hook into MS...

We have a couple of IP 4602 phones running across a wan Link. The phones work fine for a couple of hours but then quietliy die and need powering off and back on to get them working again. Any ides?

Set a short code for a hunt group member to collect voice mails for the hunt group, user has source number set as HSales, hunt group name Sales number 001. Short code #001 Telephone ?001 Feature voicemailcollect This works fine If I change it to Short code #001 Telephone ?Sales Feature...

Set it in the short codes code ? telephone .SDDInumber Feature dial You can set a global number in the system shortcode and if you want to display indivuals ddis set the same in the users short code.