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Interesting update: the call forwarding will work from ANY OTHER PHONE in the system, except the one that I want to forward from, extension 231. I've replaced the phone and confirmed all the programming. I've done a system & user copy from another extension as well. Still, this one extension...

I had call forwarding to an external number working great using FAQ 799-2078. Then, I replaced and upgraded my MICS to the latest software. Now, after re-building my route and destination (again following the FAQ exactly using Feature 4, dest code, phone number); the calls go straight to voice...

Thanks for the fast response! Step one was easy. Step two: M-F is set for 8:00am to 5:00pm. Sat and Sun we're closed. Should the times be 12:01am to 11:59PM for the weekend? (Little confusing). For AA, I only have one table and one greeting so it should play for all after hours times and...

I currently use a manual button to activate night service. I'd like to change this to automate the service at 5:00PM weekdays and 24 weekends. How do I do this?

I use the manual button to go into night service each night. How do I automate this instead so that night service is automatic at 5:00PM weekdays and 24 hours weekends?

Can I program a button for feature 76 AND the extension number without having to dial that extension? For example, I would like a button that always does a directed pickup of extension 250 so I don't have to actually dial 250. (Seems like a simple thing to do . . .)

Received a phone call just now from a customer who said he was leaving me a VM and could hear someone's conversation while he was leaving me a message. He said the conversation was clear as day as though he was conferenced in. I checked my VM and the customer VM wasn't there. But my VM did...

Gremlins. Now it works fine. For the last two days, VM simply would not answer. It would ring indefinitely. Now, VM picks up after 4 rings. Go figure.

You guys are all great! I can't believe how helpful you are. I got there - it's actually ringing where it's supposed to be ringing. However, if no one answers, it rings forever. It's not going to my voice mail even though I am set to forward no answer to my voice mail system. What's the...

A public line that only rings at my desk and my assistants is what I'm looking to do. I know to set the line to public because of this. Appear and ring at her desk and only appear on mine. The line points to my extension as the prime set. However, incoming calls to this number are ringing at...

I'm trying to figure out how to configure a private line on an MICS with v.5 software. I'm close, but not quite there and can't find any info. I think I set prime to the line I want to ring. Then, set it to appear and ring at the extension and put the line into a public pool (I want my...