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Hi Paul, how are you trying to connect the 4500, I take it that you are trying to install it on a network right? First what you need to try doing is to print a configuration page from the printer (menu until you come to the information menu, item until you come to print configuration page and...

Hi Lissab, Try installing Install network printer wizard on each of these machines you can download it from...

Sounds as if this may be a conflict on the PC rather than the printer, go to a commad prompt ( start -> run and type command ) from the C:\ type DIR>LPT1 and see if this will allow you to print to your printer. It would also be a goo didea to see what port your printer is set up as in the...

Sounds as if it is an option in your driver that you have set up, seems as if there may be a seperator page in there, go to start settings and printers, right click on the icon for your printer in there and check all the tabs at the top and see if you can see an option for seperator page that is...

First thing I would do is try the test pages from the printer, just to make sure that h=it is a hardware fault My advice is limited to my personal opinion, and the information I have been provided with. Paul Melarkey www.stream.com

From what you have said, this sounds as if it is definitely the bugbear virus, just to make sure, I would try taking the printer off the network, and performing a cold reset ( switch on while holding the JD button ) also try printing a config pagfe to get a JD page and check for collisions and...

Hi All, I have a customer who has lost all the documentation to his PC whiich was built for him by a company in the UK (he cannot remember who). He has win 2k recently installed on the system but cannot get the sound to work. I have looked at the motherboard and the sound card is an onboard...

In the driver settings there is an option to use different paper for first page which will allow you to do this provided your printer allows this option, which printer and which OS? My advice is limited to my personal opinion, and the information I have been provided with. Paul Melarkey...

Hi Dave, For the 5si there is a part called a maintenance kit, which contains the transfer roller, by cleaning it with wet towels, you have probably contaminated it now and it will need replaced. The part that this roller sits on is called the feed assembly, and the whole unit would need to be...

This sounds like it is the bushing that holds the transfer roller in place if you have replaced the toner and the fuser. If you open the top cover of the printer and remove the toner cartridge you will see the black spongy roller underneath. Push down on either side of this roller, and it...

Hi Diamonds, To remove the drum, open the front cover and you will see a green handle and a blue handle, bot of these move to the right, and this will allow you then to remove the drum, by sliding it towards you. As far as the noise goes, make sure that you have removed all the shipping...

Try swapping the formatter and JD cards from the two printers, they will work fine with either formatter (The formatter is the large metal plate with about six screws on the right hand side of the printer as you look at the control panel of the formatter). Also try connecting the printer...

Hi There, is it fixed now or do you need more help?

From HP: Initial troubleshooting to verify printer functionality The first step with any HP LaserJet troubleshooting is to isolate the printer from the network and any software applications that may be causing the problem. The reason for testing the printer in this "stand alone" mode...

Hi Tibbet, There could be a few things here, when you shared the printer, what OS was the client you were sharing it to? make sure that this OS has a driver to go through the PC you are using as a server. You could try installing Install network printer wizard to the machine that is not...

Hi Lowbk, If the option to add the duplexer is greyed out then this is because an administrator has to have the rights to unlock it, might be a good idea to speak to your IS dept

Hi there, If you check under the configure tab in the driver properties (right click and go to properties on the printer icon, and you should see in there paper handling options). Click on duplexer installed and this should solve the problem.

Hi Causemaker, Try this command (PJL) Ec%-12345X@PJL DEFAULT ORIENTATION=LANDSCAPE Ec%-12345X change the wording to switch between portrait and landscape

Basically 79 errors are commands sent to a printer that is not understood on the printer ( most 49 errors on later models are the same thing ). This can be caused by the firmware in the unit. To be honest it is not nessecary to know what the numbers are, but basically what is causing them...

Symptoms The directions below will correct any of the following error messages that may appear on the front panel of the all-in-one: "Remove and check the color cartridge" "Remove and check the black cartridge" "Incorrect color cartridge" "Incorrect black...