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I have also made sure the COR of sets and trunks involved all have yes on "can hear MOH" all sets are IP phones...trunks are t-1's...

I;m having a problem with getting MOH to work on Gateway G450 on a partitioned system, using an external MOH device on an analog blade pack, I have assigned the MOH source as a port on the analog blade, made sure the partition is assigned to Music Source 1,(all partitioned units assigned to...

I'm assuming that this station "A" is manned all the time... Call forwarding the extension is a good way to do this. You can also place a coverage path from station "A" to station "B", set it to 5 rings, use a button that you can press at night at station "a" (send-calls) to activate at night...

You should not try to copy one building's switch ARS programming with another. Chances are they were implemented at different times by different people. What you should do to simplify is to look at a prefix or area code that is working properly in the same switch and copy the same information...

You're opening up a can of worms and defeating the restrictions on the system. What happens is that an account code is dificult to keep secret, as users are rarely discreet when dialing. Others see the code you are using and pass it on to other restricted users... What results is a constant...

If you turned off the system, removed the flash card and powered it back on, you in effect powered up with the basic system with no translations in it, and the passwords went back to default as from factory... If then you saved translations to the flash card, you may have wiped out the existing...

I have an Intuity Audix Version 4.5 and it has a LAN board in it and I can administer it via the LAN from any PC on the LAN using the Avaya ASA... Hope that helps... You will need to add a LAN board. Bajashark

You can put an announcement in front of the trunk group that handles that company, and tell them that the extension numbers have changed to add the 7 in front of it. You will be surprised how fast [people adapt to it. Bajashark

Why don't you keep it simple? KISS... Assign an analog port to your fax machine and voila! An analog board if needed is a lot cheaper than all of the stuff you are dreaming up. Bajashark

He is talking about the stations in the analog hunt group... The name audix must be part of the name... example Audix 01, Audix 02, Audix 03 etc. The hunt group must be named Audix... The Definity audix extension number must match the same extension range that you administer in the audix...

It is avery tightly licensed program...has many safeguards, is issued a specific license tied to a specific computer...virtually unbreakable... Very expensive to rent from Avaya, something like $500 per quarter...and available only to Avaya internal and Business Partners... Bajashark

A 4 MB card? sounds like you have a pre V9 switch... In the Pre- V9 switches, buy the non ATA cards, as the ATA cards will not fit in the slot and are used in Version 9 and above systems... Once you get the right card, you can do a format-mem command and it should be usable...you may have to...

That won't work either... I had a project recently where we had to get two switches to do exactly what you are asking... You need to have DCS+ between the switches to allow that information to be passed on... If you will check the clear channel trunk group ties that you are using, you will...

The switch is a Version 9+... I do have the init permission, but I have not seen the format command...it may have a different header... I know the earlier (before V9) switches have the format command...format mem-board...but I haven't seen the same command on the 9+... Anybody have an extra...

I have a used Definity Prologix system I just bought and when I try to save to the ATA Memory card that came with it, it tells me the memory card is unusable. The Card is a PCMIA card ATA type 2... How do I format it on my PC so I can use it? Will any windows program do? Anybody have any...

Simply stated the rule of thumb is... TN754 is equivalent to TN754A....TN 754B is a latter issue of the circuit pack... When circuit packs are first issued they may require fixes that, because the earlier packs were not software upgradeable as some are today, requires a new issue. How does...

Yes, if you have a compact call center package with vectors... You can assign each vector to play the (MOH) device as if it were playing an analog announcement... It works great... a couple of years ago, I installed 20 MOH devices and made the system look like 20 different businesses... It...

Netcon1 has got a good plan... Make a call pickup group with all of them in it... place bells in strategic locations... Do a call pickup... You can also do a coverage path with several cov erage answer groups in it...it would of course ring the first 8 and after three rings or whatever, ring...

You didn't give sufficient details to analyze your problem... I'm understanding that you already have an auto attendant? And that when you call in it gives you the option of dialing any extension number? And that when you dial the audix lead number, it sends you back to the receptionist (live...

You are welcome... ARS/Routing/ COR/ FRL is not an easy thing to learn in one hour... Avaya puts out a training CD called "WORLD CLASS ROUTING" It goes into details very well...I think it's an interactive CD training. Good luck, you should do OK... Happy to help... Bajashark