One of our buildings was unable to call a long distance number, so after checking out the route pattern in our building because we can call it, I see some differences when comparing the route pattern we use and the one they use, we both use route patern 6 but ours has a pfx of 1 and theres says 4, also were it says group number ours has group no. 15 theres says group no 5. Should these be the same or does it matter. The frl on both of them are the same.
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Route pattern question
- Thread starter PhoneTeck
- Start date
Group refers to the Trunk Group that is used to carry the outbound call. Different vendors have different requirements on whether they want a digit '1' for long distance. Prefix Mark 1 means to send a '1' on 10-digit calls but not on 7-digit. The Prefix Mark 4 means never to send a '1'. Refer to pages 940 & 941 on the attached document for the exact definition. You can monitor a call by doing 'list trace [station #]' and placing a call from that station.
Kevin
Kevin
- Thread starter
- #3
Ok so I made the route pattern prefix 1, in the actual change ars analysis I have it to where it says 1816 if its given the route pattern that has the prefix of 1 will this conflict and not work? The reason I ask is we already have a differnet route patern because 816 is local and 1816 is long distance and currently wont go through.
You should not try to copy one building's switch ARS programming with another. Chances are they were implemented at different times by different people.
What you should do to simplify is to look at a prefix or area code that is working properly in the same switch and copy the same information for the non working prefix or area code.
You are right when you say that 1816 is long distance and 816 is local...the first is an area code and the second is a local prefix within an area code.
When you program an area code in the ARS you look at the way you are dialing and eliminate the "9"...example I want to dial long distance area code 213, I would dial 9+1+213-xxx-xxxx.(11 digits when you eliminate the "9")
I would make changes by "change ars ana 1213"
If I dial a local number with prefix 213, I would dial 9+213-xxxx. (7 digits when you eliminate the "9") To make changes on the local number I would type "change ars ana 213...
What you should do to simplify is to look at a prefix or area code that is working properly in the same switch and copy the same information for the non working prefix or area code.
You are right when you say that 1816 is long distance and 816 is local...the first is an area code and the second is a local prefix within an area code.
When you program an area code in the ARS you look at the way you are dialing and eliminate the "9"...example I want to dial long distance area code 213, I would dial 9+1+213-xxx-xxxx.(11 digits when you eliminate the "9")
I would make changes by "change ars ana 1213"
If I dial a local number with prefix 213, I would dial 9+213-xxxx. (7 digits when you eliminate the "9") To make changes on the local number I would type "change ars ana 213...
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