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Thank you, Tom

Hello, Can I program a single extension to have it own route pattern? One that only this extension can use. Thank you, Tom

Hi, How do you enable/disable the options button on the 4621? Thank you, BT

Mitch, Awesome. Thanks, BT

Hi, I am replacing a TN2302ap MedPro with a TN2602ap MedPro. I presently have two TN2302's now and will be replacing just one with the TN2602, will keep the other. Can I just swap boards in the gateway or do I need to do something else? Please advise. CM 5.1 650mg. Thank you, BT

Yes we are. I have no other issues with any of the subscribers on this intuity audix, just these four extensions.

Hi, Only one 8710 5.1, the switch number and community ID is 1, which is correct. I can turn on/off the lamp with LWC, so I know the lamp works. Thanks, BT

Hi, Yes and Yes. I have compaired it to others that are working. Disp -activity-log show a message. Check the MAC address ranges. Clear awm all and audix, deleted everything rebuild it all. The only thing I have not done is reboot audix. Thanks, BT

Hi, I recently added four extensions. When they are left a message in audix the lamp does not light on the phone and when station is statused is also does not indecate a message. Although they have a meessage. I have tried Clear AMW commad and rebuilt all of the stations and voice mail...

Thank you all for your help, and yes I am in the wrong forum. I have CM 5.1 Thanks, BT

Hey All, Thank you for the great information. Now that I know what to do once I get to user rights group is great. What is user rights and how do I get there. Is this in IP Office? I Do not have IP Office. I need hand holding with this from the begining please. Thank you, BT

Hi, I have 50 + 4621sw ip phones I want to change the button label. I can do it by going to each phone. Can I do this system wide at once to all 50+ phones? Thank you, BT

Hi, How do I check to see if the modem is turned on in the gateway or? Thank you, Tom

Thank you very much for the information. BT

Hi, I want to remove a G650 Media Gateway from my system, (8710 v5.1). How do I do this? The GW has only one board in it, a Medpro Tn2302AP. I only want to remove 01C....01A and 01B stay. Thank you for any ideas / help. thanks, BT

Thank you....!

Hi, I have a Audix Map 5, what tape cartridge do I use for back-up. Thank you, BT

Hi, I moved my ESS to a new location. I need to change the ip address in the S8500 ESS. I have made all of the address changes in the PBX and in all of my media gateways. Any and all help is appreciated. Thank you, BT

Hi, I moved my ESS to a new location. I need to change the ip address in the S8500 ESS. I have made all of the address changes in the PBX and in all of my media gateways. Any and all help is appreciated. Thank you, BT

Hey Donna X, Thank you. I have V13. I am unable to cahnge Audix Name to INT_LX. The station that has the voice mail that I want to aut-msg-wt onto other stations is a virtual. Does that make a difference? Thanks again for your help. TS