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We currently use MS Outlook for our windows based user email. We have a call centre that has an email inbox for a central customer service address who then sends the emails to users to answer. The answers are also sent back to the central inbox as well as the customer so these can be referred...

Hi, We are running a citrix farm on Windows 2000 Server with Citrix metaframe XP. On the servers, our international settings are UK but it seems that on the client roaming profiles, these are US. Outlook is displaying dates in US format. There is no obvious way to change this to UK as there is...

Hi, The leader has actually broken. A few months ago I had to rethread the leader but this time its completely broken off. The drive is no longer under warranty. Regards, Lee.

Hi, We have a HP Surestore DLT40 tape drive that requires a spare part. This is the reel that contains a short length of plastic tape that pulls the magnetic tape out of the tape cartridge. The small hook that actually hooks on to the end of the tape has broken off. does anyone know where I can...

We have 5 macs at work accessing a windows 2000 server which contains the image files they work with. The folder containing these images was accidentally deleted and restored from the previous nights backup but the folder containing the resource fork information was not backed up, hence the macs...

Sorry for not putting this is the original post, it is Windows XP Pro and I do have administrator access. Thanks again, Lee.

I want to make the Windows XP login as much like Win 2K as possible. I have already turned off the welcome screen and am using the user name and password box. I would like to make the users press CTRL, ALT & DEL to be able to log in. I searched the help built in to XP nad it says go to user...

We have a user on our network running Office 2K on Windows 2K. He has a 9 page word document that has auto page numbering in the footer of the document. On print preview this is correct e.g. 1 of 9, 2 of 9, 3 of 9 etc but upon printing to any printer in our building, the page number comes out 1...

We have a HP Laserjet 5 in one of our offices that keeps giving the 79 service error. We can reset this so it will continue to work but the display on the printer just scrolls HP LASERJET 5 DEMONSTRATION MODE even though it prints fine. Does anyone know how I can get rid of this anoying message...

I was just reading another post which mentioned the wonderful greeting card program, well it was exactly correct, the user had clicked on the greeting card. After removing the two programs and rebooting, minimized programs now appear on the taskbar again.

Hi, we have a machine in our office, when you minimize any program, instead of appearing on the taskbar, it completely dissapears but if you press ALT + TAB, you can bring the item back up. I've checked the screen settings and the taskbar isn't too big to display or anything like that. Has...

A machine on our network running windows 98 se and outlook 98 has a problem with netfolders. Every time an invitation is sent and you click on ACCEPT, it displays the error "This message could not be processed. NetFolders was unable to start in this session" Just in case this has any...

Hi, the preview pane is turned off.

We have a PC in out office running Windows 98, office 97 and outlook 98. There are 5 years of messgaes in the sent items folder and messages over 10 months old will not delete. When you click on one or multiple messages, it reports and error with the interface of outlook and says restart...