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When using the third T1/PRI as incomming and outgoing there is a problem. The system has a tendency of slowing down. The 3rd T1 was designed to network 0x32 systems together and not as a regular T1/PRI. I had to take one out because of this and replace it with another type of system. Richard S...

To save money you dont need another combo card unless you pan on expansion. All you need to get additional resources is get a service cart. That should take care of you problem. Richard S. McCranie CoMatrix Southeast richm@comatrix.com

The service card goes into a expansion slot. If you have depending on you config you will either need a combo card which has 6 ports for expansion and a service cart built into it. Richard S. McCranie CoMatrix Southeast richm@comatrix.com

When you are running 2 T1 cards it is recommended that you have 2 service cartridges or combo cards to handle the load. I have seen this problem and adding a service or combo will help. Richard S. McCranie CoMatrix Southeast richm@comatrix.com

I have a T71316E phone that wont physically ring on a MICS 4.1. THe intercom will flash but not physically ring. Transfered calls will ring. The phone can call out but unless people look at the phone at the time they dont hear a ring on intercom calls. Replaced the phone will a 7324 and it rings...

I have a whole bunch of ACS backup and restore cards. From 98 up until this year. What is compatable with what version wise? Is there a chart or something? I dont see how a old card will backup a new system. Different size memory. Thanks in advance, Richard S. McCranie CoMatrix Southeast...

Great info. I have been trying to install this printer on the network with the software provided by HP and it would not install. I followed the above steps and printer write off the bat. Thanks again. Richard S. McCranie CoMatrix Southeast richm@comatrix.com

I have a customer out in the field that after 30 days the external notification will stop working. When you go in it says that it is not initialized. This is happening on a CP100 and CP 150. Different sites. Anyone have any experiences with this. I first though of a COS kind of thing but there...

What you can do is import your setting from Express to Outlook. This can be done from the mail outlook screen and then hit File- Import and export. Richard S. McCranie CoMatrix Southeast richm@comatrix.com

That is weird. I used the same debugger April 15 and in my case it did not work. I even set the date forward and then back to april 15th and it still did not work. Mabe this one just decided not to work with me? I was still able to get into it for programming and setting etc... wierd! Richard...

Sure, no problem. I have a 6.1 compatability matrix that goes into all of the norstar products and compatability. I dont have a place that I could post it but email me and I will send it out. Richard S. McCranie CoMatrix Southeast richm@comatrix.com

The rad I used was a first gen fastrad that needed to be upgraded. What fastrad was yours? First or second? Richard S. McCranie CoMatrix Southeast richm@comatrix.com

That is exactly what I did. I verified that the unit worked ahead of time with 4.0 software. I used to debug procedure to reset the password at the time. I then went in and did the upgrade and re-tested it with 6.1 That went well enough. I then wanted to reset the password before I sent it out...

I just upgraded a fastrad to work on release 6.1 systems. I want to default it so I can send it out to a customer but the debug proceedure no longer works. It worked before I did the upgrade but not after. I just want an easier proceedure other then opening the unit up and shorting out the...

I have a G3 in the field that I did some vociemail work far and they are having a problem with some message light's. Some message lites on about 7 phones will not turn off. I even dial the light off code and all of the ports and it still stays on. The telephone says that the voicemail left the...

It is installed as NVM. Richard S. McCranie CoMatrix Southeast richm@comatrix.com

* seems to disconnect you and ** will start the user login process. Richard S. McCranie CoMatrix Southeast richm@comatrix.com

I have a call pilot out in the field that the outside caller needs to no what the options are. What I was wondering is what do you have to do to get out of a mailbox as an out side caller? As an example I call forward to a users mailbox but it is not the destination that I want to go to. What...

I have a MICS with 6.1 and a Callpilot. The system is configured with PRI. I have a target line ring at an extension during an extension during the day with answer DN's. I am using ringing service at night. I want to direct the calls do the main greeting at night and during the day have a live...

I have a site that I am programming Routing Service. When I get to assign the digits 4 and 7 it comes up and says not allowed. Any ideas why? These codes are not assign any where I can find. I have tried it 2 ways 9* *=any and also 91*,92*,93* etc... Neither way lets me assign 94 or 97...